Experience

• 

  Stc specialized

  Feb 2018 - Apr 2018

  Trainee
• 

  Stc

  Jul 2018 - Sept 2024

  Leading PMO team to handle all business as usual change requests from design to production release. As well as managing major projects in Consumer Management & Fulfillment Applications Department (CRM). Heading the team of eVoucher system which is having a direct connection with STC's Partners for acural and consuming Qitaf Points. Technical Project Manager in End to End Architecture stream for Digital Transformation Program. - Designs and solutions for the full customer journey- Fallout Management- Retrofit Approach Governance Manager on mystc app. - Effectively managing governance, risk, and compliance issues. - Contributing to the development of strategy. - Consistently measuring and regularly reviewing performance. - Regularly coming up with initiatives driving a better performance, stability and resiliency. Working on Major projects for mystc app to achieve the best delivery outcome and timeliness.- Integrating PMO processes across business functions. - Aligning initiatives and KPIs to the wider organization’s strategic and change goals. - Regularly engaging with senior leaders, communicating the milestones and impact of projects. - Quality Assurance Engineer on mystc app with multiple Projects and Change requests. - Lead End to End Testing of mystc cart Project.- Helped with mystc Auction User Acceptance Testing.- Testing Designer Writing Test Cases and Scenarios. - MySTC App Administrator, maintained the availability of the app, tracked and reported any issues.- Quality and Stability health check of the app to provide the ultimate user experience.

  • Demand & PMO Manager

    Oct 2023 - Sept 2024

  • eVoucher Manager

    Oct 2023 - Sept 2024

  • Technical Project Manager

    Nov 2022 - Oct 2023

  • IT Governance Manager

    Apr 2022 - Mar 2023

  • IT Project Manager

    Jan 2021 - Mar 2023

  • Quality Assurance Engineer

    Aug 2019 - Mar 2022

  • System Administrator

    Jul 2018 - Aug 2019
• 

  Elm company

  Sept 2024 - now

  Program manager

  Program Manager Manages Major Programs for Saudi 2030 Vision, and another developing Programs for the community and Emerging technologies..