Experience

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  Hdfc bank

  Jul 2013 - Feb 2017

  1. I was quick to achieve my sales target by cold calls, sales visit as set by my manager.2. Managed portfolio for 250+ customers and successfully managed to cross-sell and upsell banking products.3. Proactively provided service to customers and enhanced customer experience with the bank.4. Within eight months of joining as Management Trainee, I was confirmed to Assistant Manager and was given responsibility for cash management (Both Financial and Non-Financial).5.Managed checks and balances over operations related tasks in branch premise.Successfully converted and on-boarded walk-in new customers. Effectively cross-sold and up-sold products to walk-in old customers.6. Contributed significantly to Jan Dhan Yojana by handling a high number of new accounts. The bank performed exceptionally well among its peer branches in Bihar circle.Witnessed Demonetisation, and efficiently performed a high volume of cash management. Show less

  • Teller Authorizer

    Jul 2016 - Feb 2017

  • Assistant Manager

    Jul 2013 - Jun 2016
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  Ujjivan small finance bank

  Mar 2017 - Jun 2019

  Branch operations manager

  1.Helped set up the first branch of the Bank in Bhagalpur from scratch. Additionally collaborated and supported colleagues during the setup and launch of eight new branches in the city and nearby areas.2.Served as acting Branch Manager and managed a team of twelve while the position was vacant for almost a year.3.Managed operations of the branch and ensured maximum usage of resources while keeping the cost to the minimum; Received congratulatory mail and appreciation from seniors. Implemented RBI guidelines and helped colleagues to understand its importance in the bank branch.4.Motivated and supported the sales team of seven to achieve sales target to meet Bank’s expectation from the branch. Trained first-time customers on the usage of banking channels.5.Monitored reconciliation of branch dummy account and bill clearing. Regularly generated and maintained reports for audit and compliance.6.Opened Account by completing due diligence of Know Your Customer( KYC) and Anti Money Laundering (AML) guided by branch internal policy in connection with RBI master circular.7.Spearheaded in making group formation, disbursing the loan to micro borrowers within provided Turn Around Time (TAT).8.Played a key role in the participation of the “Parinam”, Corporate Social Responsibility(CSR) of Ujjivan Small Finance Bank Ltd. Show less

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  Icici bank

  Sept 2019 - Sept 2020

  Deputy branch manager

  Branch Monitoring, Operating Profit, Compliance,Audit, Team Management,etc

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  Dabun private limited

  Sept 2020 - now

  Solar energy consultant

  Exploring the uneven path with even thought