Experience

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  Telus international philippines

  Jan 2004 - Oct 2007

  • NetApp Storage administrator• Handles storage and performs routine backups for all servers. Server imaging for disaster recovery. Using Veritas NetBackup and BackupExec System Recovery as backup software.• Disaster Recovery Plan and Business Continuity Plan implementation.• Handled Windows 2000 and Windows 2003 Server• Active Directory administration• Basic SAP administration • Server monitoring administration for performance, reporting and alerts.• Windows Software Update (WSUS) and software delivery. • Maintains server and PC inventory• In charge for the set-up, installation, troubleshooting and maintenance of servers (hardware/software) and its peripherals.• Provides testing for end-users of computers software/applications.• Provides technical assistance to other support groups regarding inquiries and problems encountered within the organization.• Performs analysis and solutions to problems encountered. • Performs such other tasks as may be assigned by the IT Manager. Show less

  • System Administrator

    Jan 2006 - Oct 2007

  • IT Technical Support

    Jan 2004 - Jan 2006
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  Encora technologies

  Oct 2007 - Oct 2009

  Technical consultant

  • Handles projects assigned by Project Manager. • Performs NetApp storage designing, SAN / NAS implementation, hardware and software, and other customer’s requirements.• Onsite storage administrator to assigned customer• Troubleshoots several customer’s issues encountered• Responsible for conducting Storage Availability Management Audits for various customers.• Present and provides performance analysis for various customers.• Provides recommendations to customers in order to prevent unexpected downtime, proactively addressing issues, guarantees best practices.• Ensures SAM Audit compliancy and effectiveness for ASEAN region. Provides assistance depends on client’s needs. Show less

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  Evry norge

  Oct 2009 - Feb 2012

  Storage administrator

  • Performs daily Server and Storage operations that supports REC (Renewable Energy Corporation) infrastructure.• Hands-and-eyes in troubleshooting storage related situations and maintenance tasks such as Data Ontap upgrade.• Performs NetApp MetroCluster hardware and software configuration changes and upgrades.• Performs Symantec NetBackup operation, NetApp VTL and Tape Library.• Monitor storage capacity using DFM• Capacity planning for server attached storage and SAN//NAS/iSCSI configuration.• Advanced feature management and configuration (Snapdrive, SnapManager backup, Dedupe, mirroring)• Management of HP EVA Storage Show less

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  Rec

  Mar 2012 - May 2016

  It system engineer

  • Manage and maintain Windows Server 2003 / 2008 / 2012 platforms, VMware, Enterprise NetApp Storage System, HP EVA Storage, Backup solutions NetBackup and HP DataProtector; including midrange storage systems.• Supports daily operations for service request and incidents related to Server and Storage.• Perform data migration such as shared folder and user data.• Responsible for coordination between internal REC IT department such as Business / Manufacturing Application and external IT vendor for daily operations, change management, incident management, problem management, and etc. • Creation and maintaining of Server and Storage related documentation / contracts / inventory / quotations.• Vendor management related to Server and Storage. • Provides troubleshooting related to server and storage situations and maintenance tasks.• Handles IT projects related to Server and Storage Infrastructure. Show less