Experience

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  Okizah global

  Aug 2017 - Mar 2018

  Sales executive/customer service

  • Addressed customers courteously using suitable methods and problem-solving skills.•Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.•Provided account information to customers and explained bill service policies and customer rights.•Maintained logs and documentation to detail key information regarding incoming and outgoing calls. •Analyzed and collected customer information to prepare product or service reports.•Determined charges for services requested and arranged for billing.•Build sustainable relationships and trust with customer accounts using open and interactive communication. Show less

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  Emenic global links limited

  Jul 2018 - Feb 2019

  Customer support specialist

  Updated customers on special offers and promotions for increased revenue. Set up appointments for customers and entered work tickets to obtain needed services for clients. Accepted direct payments and set up invoicing and payment plans for complex orders. Advised clients of products and services and sold additional offerings to increase sales numbers. Fielded incoming calls and messages from clients, addressing complaints to contact center policies. Followed up customer queries to check provided solutions met expectations. Reached out to established clients to follow up after sales and offer new products and services. Maintained up-to-date client records in database systems Show less

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  National youth service corps

  Jul 2021 - Jul 2022

  Volunteer

  Investigate the adequacy of ventilation, exhaust equipment, lighting, and other conditions that could affect employee health, comfort, or performance.Recommend measures to help protect workers from potentially hazardous work methods, processes, or materials.Develop and maintain hygiene programs such as noise surveys, continuous atmosphere monitoring, ventilation surveys, and asbestos management plans.Conduct safety training and education programs, and demonstrate the use of safety equipment.Inspect and evaluate workplace environments, equipment, and practices, in order to ensure compliance with safety standards and government regulations.Provide new-employee health and safety orientations, and develop materials for these presentations.Develop and maintain medical monitoring programs for employees.Inspect specified areas to ensure the presence of fire prevention equipment, safety equipment, and first-aid supplies. Show less

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  The rudra healer

  Sept 2021 - Jun 2022

  Virtual assistant

  Filed and retrieved corporate documents, records, and reports.Prepared responses to correspondence containing routine inquiries.Managed and maintain executives' schedules.Provided clerical support to other departments.Compiled, transcribed, and distributed minutes of meetingsPrepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.Answered phone calls and direct calls to appropriate parties or take messages.Scheduled consultations between CEO and clients Show less

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  Digital witch support community

  Oct 2021 - Dec 2022

  Executive assistant

  Managed and tracked incoming and outgoing email correspondence, ensuring replies were sent within required timeframes. Consistently demonstrated strong skills in invoicing, bookkeeping and credit control. Maintained office files in both electronic and hard copies. Displayed strong customer service skills with professional telephone manners to resolve customer enquiries. Scheduled and confirmed appointments for the entire management team. Processed contracts, expense reports and invoices. Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels. Scheduled meetings and client appointments for the team. Streamlined operations by organizing files and documents to implement improved workflow and organization. Responded to telephone enquiries from clients, vendors and members of the public. Managed incoming and outgoing calls for a busy office. Show less

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  Gaotek inc.

  Jan 2023 - Jul 2023

  Hr recruiter

  •Designed job post templates•Posted jobs on LinkedIn, Facebook and other job boards.•Talent acquisition and managementScreened CV/Resumes’ using ATS•Maintained employee data and kept updated accounts of all employment records on the HR software. •Recruited and trained new employees for the organization.•Updated daily report in the HR CRM•Supported daily operations of the busy human resources department.

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  Virtually testing foundation

  Jul 2023 - now

  • Program Coordinator

    Oct 2023 - now

  • Red Team Engineer (Team Alpha)

    Jul 2023 - Jan 2024
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  Cybersafe foundation

  Mar 2024 - now

  Cybersecurity trainee