Owen Huang, C.M., ACE

Experience

• 

  Aviation Port Services

  May 2012 - Mar 2014

  Ramp Agent

  Facilitated and conducted ramp operations and ground handling for Hawaiian Airlines, experienced with cargo operations including offloading and on loading cargo ULDs on a Boeing 767 and 787 aircraft, facilitates and manages all baggage handling personnel ensuring bags are properly sorted. Experienced with All Nippon Airways baggage tracking software. Experienced in dangerous goods handling and all security measures included by airport operations.

• 

  Atlas Air

  Mar 2014 - Jan 2016

  Loadplanner/Ground Security Coordinator

  Contracted with Atlas Air, Inc. Conducted operations in 34 countries covering 6 continents. Coordinated with station representatives, airline catering, airport operations, and charter representative to ensure a safe charter operation.Created load plans on 747 and 767 aircrafts in regulations of the Federal Aviation Administration while optimizing fuel economy.Certified ground security, ensuring all government and carrier security protocols are complied with, to include searches, screening and TSA vetting.Coordination and supervising all ground handling services for worldwide charter operations-including payload planning, ramp service and passenger check-in. Show less

• 

  XTRA Lease LLC

  Jan 2016 - Feb 2017

  Operations Manager Assistant

  Facilitated daily operations of a commercial fleet of 2800 commercial trailers and container transportation equipment totaling an investment worth 45 million dollars.Managed staff of mechanics and vendors to ensure repairs are done properly and efficiently.Trained operations assistants on day to day operations, safety, and standard procedures and periodically audit their performance on comprehension and competency. Demonstrated customer service skills fielding customer phone calls regarding product inquiries, account management, and business development.Managed accounts receivable, made collections calls on all customers that had invoices unpaid or in question.Created customer rental agreements for national accounts including: Amazon, UPS, Fedex, PepsiCo, Frito Lay. Ensured each account has a valid certificate of insurance so that all the companies assets are covered. Inspected trailers for damage, requested and gathered estimates from repair vendors; and created purchase and repair orders to winning repair bids.Coordinated and dispatched roadside trailer service for active customers during business hours. Show less

• 

  Hollywood Burbank Airport

  Mar 2017 - now

  Collaborate with tenants and internal departments to maintain smooth and efficient daily operations.Develop and implement safety improvements to cultivate a safe and productive work environment for all personnel.Write and present technical reports and documents to the Federal Aviation Administration, and other regulatory bodies.Ensure overall airport compliance with FAA regulations in 14 CFR Part 139Coordinate with air traffic control, civil engineers and command posts to support airfield management activities. Show less Manages airport credentialing office's daily operations. Answers inquires from tenants and vendors in regards to badging process and access control.Coordinates monthly airport tenant safety meetings, notifying tenants on current projects and information updates.Approves all airport badge holder's criminal history records checks. Ensures background check are in compliance with 49 CFR 1542 disqualifying offenses. Requests court disposition paperwork from candidates when necessary.Conducts all mandatory airport security audits required by regulatory compliance.Resolves customer disputes or conflicts that may occur in the airport credentialing office.Writes and revises credential management and access control SOPs.Acts as an alternate Airport Security Coordinator and airport liaison with the TSA. Show less Maintaining proper badge access for all airline tenants ensuring all airport employees has correct access areas.Creating and distributing monthly lost badge and delinquency badge reports to TSA and airport operations.Preparing and analyzing all active airport employee's criminal history records using FBI and DHS databases for the airport security coordinator Submitting tenant employee fingerprints onto FBI databases while subscribing for most recent criminal updates via the RAPBACK program.Creating and sending daily sales reports to accounting department.Monitoring and reporting suspicious badge activity to airport operations and airport authority. Show less

  • Airport Operations Supervisor

    Dec 2018 - now

  • Airport Security Supervisor

    Sept 2017 - Dec 2018

  • Security Specialist

    Mar 2017 - Sept 2017