Lauren Arrants

Experience

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  University of Arkansas

  Aug 2014 - May 2018

  Student

  Completion of a Bachelors of Science in Agriculture, Food and Life Sciences.

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  Varsity House Fayetteville

  May 2015 - Aug 2015

  Community Assistant

  Interacted with future and current residents to ensure prime leasing and college living experienceDuties performed: •Resident Conflict Mediation- such as resolving roommate conflicts, maintenance concerns, and assisting in the communication with guarantors of leases •Sales & Leasing- drafted and mediated the signing of leases•Marketing- on campus booths handing out flyers to students, assisted in hosting a pool party for students, conducted phone calls to inform prospects of promotional deals Show less

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  Cargill

  May 2017 - Aug 2017

  Food Safety Quality and Regulatory Intern

  Gained base-level technical skills and knowledge regarding food safety, quality assurance, and regulatory compliance within a food production facility pertaining to supporting departments such as operations and maintenance, and FSQR team. - Gained experience in food manufacturing by shadowing departments such as quality assurance, operations, distribution, maintenance, and customer relations- Conceptualized an internal audit through research and shadowing; used as a tool to measure to ensure Quality Assurance.- Conducted risk assessment over facility operations, and evaluated results to improve processes safety.- Developed a new tool for employee onboarding- Compiled and refurbished facility maps, process flow maps, helpful links, process documents, and internal software ‘how-to' documents to aid future interns and associates. Show less

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  Arkansas Food Innovation Center

  Jan 2018 - May 2018

  Consulting Intern

  Consulted local start-up food companies with: Food safety and microbiology, FDA regulatory requirements, Process Flow, Maximizing yields, Use and application of medium-scale food manufacturing tools and equipment, and Product Management Consulting.- Advised clients on industry best practices, production process flow, safe food manufacturing practices, the functionality of food processing equipment, FDA requirements, strategies, and approved manufacturing process flows.- Developed social media content for Twitter, Instagram, and Facebook. Show less

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  Cargill

  Jun 2018 - Mar 2019

  Food Safety Quality and Regulatory Associate

  - Developed technical skills and knowledge of food safety, quality assurance, and regulatory compliance standards in food manufacturing environments- Collaborated with leadership teams to participate in internal and customer auditing, USDA compliance, change management, implementation of change, exposure to manufacturing plant expansion, and new product manufacturing R&D trials- Leadership & Scientific skills: Building trust, communicating effectively, strategic thinking, demonstrating adaptability, driving results, training, and developing three FSQR technicians- Process Management: Demonstrated ability to apply learned food safety and quality standards and create standard practices for new food product lines and process flow- Responsible for the creation, collaboration, review, and approval of new process mapping- Assisted in creating new product HACCP plans, SOPs, and SSOPs. Show less

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  Hunter Industrial

  Feb 2019 - Jul 2020

  Lead Inside Sales Representative

  Full-Time Inside Sales Representative, Part-Time Salesforce Administrator. Experience selling in commercial and industrial markets.- Exceeded targeted sales goals through the continuous pursuit of new sales opportunities and expert closing of customer deals.- Developed strategic relationships using customers preferences and managing regular communications.- Empowered inside sales team with training, supervision, and cultivated an environment of support.- Communicated sales promotions, and grew average customer account size and maintain strong revenue streams.- Drove up sales revenue by increasing sales in regions by the following percentages: Northeast: Increased sales by 33% between FY 2018 and FY 2019 Southeast: Increased sales by 71% between FY 2018 and FY 2019 Canada: Support and Training for representative in Toronto, CA- Wrote sales contracts for orders obtained and submitted orders for processing.- Used digital methods and traditional telephone approaches to generate sales leads.- Salesforce Administration – Empowered users with the knowledge to increase adoption, and pushed program implementations to drive sales- Maintained cost vs. benefit analysis of Salesforce packages: Salesforce Maps, Salesforce for Inbox, CPQ Package, and Salesforce Communities. Show less

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  Cardinal Health

  Jul 2020 - Jul 2023

  Client Relationship Manager

  • Organized, tracked, and reported for 10+ strategic accounts ensuring customer satisfaction & retention.• Successfully engaged with clients and leadership to deliver detailed, engaging, informative, and well-organized business review presentations to highlight KPI’s outlined in contracts. • Collaborated with clients to identify concerns, set goals, and develop solutions to drive efficiencies based on client needs, resulting in strong relationships and increased revenue.• Analyzed program effectiveness and implemented recommendations for improving operations efficiency, resulting in reduced expense, and risk, both internally and externally.• Established and maintained strong relationships with high-profile clients, leading to increased customer retention rate while continually mastering an understanding of the pharmaceutical logistics industry. • Supported sales cycle and closed renewals generating an increase in customer renewals. Show less

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  Ovation Healthcare

  Jun 2023 - now

  Client Engagement Manager

  • Transitions strategic customers to trusted partnerships through recognized contractual agreements.• Achieves outlined, specific targets for organic growth, contract performance, compliance, conversions, renewal, savings, and strategic objectives.• Establishes and grows connections into flourishing relationships with C-Suite and Executive personnel throughout client organizations, building credibility and trust throughout.• Spearhead solutions to address needs while also synchronizing involvement from necessary personnel.• Strategically leads account planning processes to develop mutual performance objectives, financial targets, and critical milestones leading to a clear action plan for success.• Coordinates the involvement of cross-functional teams to develop and articulate a strategic vision for members to meet account performance objectives and customers' expectations. Show less