Shakeel Ahamed

Experience

• 

  Fiverr

  Jan 2020 - Oct 2021

  Freelance Graphic Designer

  Freelance multi-disciplinary graphic designer who’s delivered creative and engaging solutions across brand identity and digital media.I am a fully qualified freelance graphic designer who help individuals and business owners to lighten up their businesses for a lifetime.Skills: Logo design, Branding and identity, CV design, Content writing, Photoshop, Illustrator & Lightroom

• 

  EFL

  Oct 2021 - Oct 2024

  • Responsible for managing 4PL operations for key international accounts such as GAP, Eddie Bauer & JCrew, ensuring high levels of customer satisfaction.• Collaborated with airlines, trucking companies and CFS teams to facilitate smooth cargo movement and promptly followed up on shipment statuses to ensure timely deliveries.• Sent Arrival Notices and Cut ITs to ensure seamless shipment clearance in the USA, working closely with CBP and brokers to secure customs authorization.• Planned and scheduled truck pickups from airlines, providing necessary pickup documents and making ISC payments for smooth processing.• Coordinated with origin teams and airlines to prioritize bookings, resolve shipment discrepancies and meet deadlines.• Ensured minimal delays by coordinating with airlines, trucking companies, and brokers to prevent storage issues and keep shipments on track.• Worked with CFS teams to verify that shipments were received complete and free of discrepancies, damages or shortages.• Filed pre-claims for shipments with damages or shortages using airline platforms.• Utilized CargoWise One System for efficient freight documentation, shipment tracking, post charges and customs clearance processes.• Scheduled timely deliveries to Distribution Centers (DCs) based on INDC dates, ensuring shipment delivery aligned with KPIs and end-customer expectations.• Prepared delivery manifests and updated EDI events to track shipment movements and maintain accurate records.• Collaborated with internal teams to produce daily, weekly and monthly reports, including GAP, EB & JCrew Customer DSR, Invoice Report, Shipment Status Report and Missing Cargo reports to assess performance.• Focused on KPIs to deliver high-quality service to customers, handling all inquiries efficiently and accurately.• Supervised team members to ensure operational efficiency, addressing customer inquiries promptly to maintain satisfaction. Voir moins

  • Executive - Air Freight Operations

    Jan 2023 - Oct 2024

  • Coordinator - Air Freight Operations

    Oct 2021 - Jan 2023
• 

  Expelogix (Pvt.) Ltd.

  Oct 2024 - now

  Executive - Air Freight Exports

  Agents of 'Expeditors' International of Washington, Inc. || Hayleys Group• Collaborating with air export customers to provide seamless service from the moment a booking is received until the shipments are successfully delivered to their final destination.• Overseeing Air Export operations for key international accounts, including GAP, MGF, Lacoste, Asda, Walmart, Lilly Pulitzer, Harper Wilde, Amer Sports, Arc'teryx Equipment, Hallmark, Ariat Intl, MeUndies, Skims, KÜHL, Guess Inc, Hanna Andersson, New Balance, Spanx Inc, Dorfman Milano, Vouri China, Outdoor Research and Terex India with a strong focus on optimizing efficiency and delivering exceptional customer satisfaction.• Conducting effective and efficient freight negotiations with airlines, managing bookings within airline systems and ensuring seamless coordination by following up on shipment statuses and invoices.• Coordinating with principals, agents, vendors, carrier service providers & regulatory authorities for activities from the time of cargo receipt until delivery to destination in order ensure an uninterrupted service level to the Customers.• Ensuring to monitor all systems such as Customer KPI reports on a Daily, weekly, Monthly basis with relevant records in an efficient and effective manner.• Coordinating with the El/Agents network & responding to their requirements such as, Sending Pre-alerts, re-caps, monitoring & updating the status of export customs clearances.• Obtaining credit approvals, updating Cost sheets & passing relevant information to the finance division.• Collaborating with the ACV team to provide relevant documents, shipment details and flight information in a timely and efficient manner.• Furnishing and delivering invoices and outstanding debtor lists to customers promptly, ensuring all timelines are met to facilitate timely follow-ups and payment collection by the due dates. Voir moins