Stephanie Bolton

Experience

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  Bath and Body Works

  Nov 2011 - Apr 2015

  Customer Sales Lead

  -Senior member of the management team at Bath and Body Works.-Responsible for the opening and closing of the store, the resolution of customer concerns and complaints, meeting and surpassing team sales goals, and ensuring the store's sales and daily operations were met or exceeded. -Focused on building a strong team ensuring communication between staff was clear and coaching on-going.-Ensured customers had the best possible experience and our team met and surpassed expectations

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  ILAC

  May 2015 - Jul 2017

  General English Teacher

  -Taught advanced, high intermediate, intermediate and beginner levels of English to adults.-Developed and instructed custom lesson plans tailored for the needs of the course and students.-Administered and graded all tests and assignments.

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  Oxford University Press

  Aug 2017 - now

  Inside Sales and Editorial Representative

  -A proven sales performer, responsible for year-over-year growth within the territory.-Inventively promote and sell texts, eBooks and digital solutions from a variety of higher education disciplines to post-secondary institutions across Canada.-Consultative sales professional, dedicated to the customer experience.- Frequently establishes and maintains strong working relationships with faculty members, department staff, and bookstore personnel at all accounts.-Assists with the creation of key market research for territory, used for sales projections and editorial planning.-Support and collaborate regularly with colleagues both within and outside the sales division.-Help to find and liaise between Editors and authors. -Record, update, and monitor all opportunities through Salesforce.- Frequently chosen to test new products and systems before team launches.- Trained in the sales enablement platform Highspot. Selected as the Canadian Highspot Champion (tester) when the product was first launched. Currently a member of the Highspot Advisory Board which focuses on training and best practices.- Tracks sales and digital product usage through the data visualization software Tableau.- Selected to be the Canadian Tableau Champion (tester) when the product was launched.- Voted “Fount of all Knowledge” by peers at Summer 2024 North American Sales Meeting. Show less