Jocelyn Kim

Experience

• 

  UC Berkeley College of Engineering

  Sept 2016 - May 2017

  Undergraduate Researcher

  Minor Lab, Materials Science and Engineering DepartmentIn collaboration with the Dow Chemical CompanyOptimization of polymeric materials

• 

  Apple

  May 2017 - Aug 2017

  Global Customer Experience Project Management Intern

  - Built and presented an internal dashboard that evaluated customer experience for App Store and Apple Music across the top 16 storefronts in the EMEIA and APAC regions- Owned business reports to influence optimization of App Store and Apple Music data infrastructure for top 5 storefronts

• 

  Ubiquitous Energy, Inc.

  Aug 2017 - Dec 2017

  Application Development Engineer

  Fabrication, calibration, evaluation, and optimization of transparent photovoltaic semiconductor devices

• 

  Apple

  Jul 2018 - now

  Apple Services Engineering - Pricing and AvailabilityProducts: Apple Vision Pro, Core Technology Fee, regulatory (e.g., EU Digital Markets Act, China Internet Content Providers), currency conversions (e.g., Croatia joined EU) Apple Media Products - Pricing and AvailabilityProducts: Apple Arcade Coming Soon, Audiobook Preorders, App Store Free B2B Custom Apps, Korea Age Verification on App Store, App Store software update availability, regulatory (e.g., China GRN), storefront expansion, advanced billing capabilities, internal global tax platform App Store Commerce

  • Technical Product Manager

    Jan 2022 - now

  • Technical Product Manager

    Oct 2019 - Dec 2021

  • App Store Commerce Operations Associate

    Jul 2018 - Oct 2019