Bridget Hannigan

Experience

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  Prestonwood Country Club

  May 2010 - Aug 2011

  Pool/Front Desk Attendent

  • Greet and process all fitness center and pool members and guests. • Handle all incoming calls and schedule personal training and massage appointments.• Answer guest questions and provide excellent customer service.

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  Ulta Beauty

  May 2012 - Aug 2013

  Customer Service Associate

  • Assisted guests with purchases at full-service beauty retailer. • Informed guests of current promotions and events within the store.• Offered sell-up and cross-sell promotions to guests in order to increase brand revenue. • Assisted with store stock replenishment and set up advertising displays.

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  Cafe Caturra

  Jan 2013 - Apr 2013

  Hostess

  • Greeted and sat guests.• Answered customer questions about wait time and food preparation.• Maintained balance and organization of seating guests during hectic, busy meal times. • Handled all incoming phone calls and reservations professionally. • Helped servers clean tables, as well as serve customers so that they would be completely satisfied with their experience.

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  University of South Carolina

  Aug 2013 - Apr 2014

  Development Intern

  • Maintained positive relations with donors through personal communication and direct mail. • Researched potential donors to increase organization revenue.• Created search queries on donor software for development research. • Assisted development staff and senior management as needed to accomplish tasks.

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  Enterprise Mobility

  May 2014 - Aug 2017

  • Earned multiple awards for top individual performance as well as leading the branch with the top overall average rental rates. • Trains and develops new hire Management Trainees on job tasks and processes. • Provides a high level of customer service by assisting customers with their rental needs and handling any issues or concerns with services. • Plans, delegates and coordinates daily responsibilities to employees. • Oversees and drives branch marketing efforts to increase business and income with new and existing accounts. • Leads daily communication with corporate accounts, insurance adjusters, dealerships and body shops to provide fluid service. • Work with management to analyze branch financials and assist with collections and branch receivables. Show less • Within 6 months of being a full-time employee, qualified to be promoted to Management Assistant due to excellent sales performance and consistency of high customer service scores at my local branch. • Helps to train and development new hire Management Trainees. • Handles customer service issues that do not require approval from Branch or area Manager. • Work with team members and managers in planning and coordinating daily responsibilities. • After promotion, was chosen by company to participate in the Best Persons Program, in which you are given a monthly bonus and placed at and airport location, in order to gain experience in another area of the business. Show less • After being selected for Nationally- recognized internship program, was given an offer for full-time employment, based on top sales performance. • Establishes strong relationships with customers by providing a high level of customer service. • Maintains balance in a hectic, fast-paced environment through managing the front desk, customers and phones. • Rent vehicles to retail, corporate, and insurance customers while selling available products, such as GPS units, pre-paid fuel, and company provided protection packages.• Has made the company sales matrix for every month of full-time employment. • Assists in branch marketing efforts to increase business and income with new and existing accounts. • Assist customers in any requests pertaining to the rental process or questions about their rental car. Show less • Gains hands-on experience and knowledge of all aspects of the rental car business.• Establishes strong relationships with customers by providing a high level of customer service. • Communicates and sells protection products, rental terms and conditions, vehicle features and benefits and fuel options. • Shadows and interviews upper level managers in various departments of the company. • Assists in branch marketing efforts to increase business and income with new and existing accounts. • Developed and presented comprehensive businesses plan to management team upon completion of 10-week internship program. Show less

  • Assistant Branch Manager

    Dec 2016 - Aug 2017

  • Management Assistant

    Feb 2016 - Dec 2016

  • Management Trainee

    Aug 2015 - Feb 2016

  • Mangement Intern

    May 2014 - Jul 2015
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  University of South Carolina

  Aug 2014 - Dec 2014

  FedEx Marketing Research and Strategy Team Member

  • Selected as one of ten students by the Darla Moore School of Business Marketing Department to participate in semester long practicum sponsored by FedEx. • Collaborated with peers to create marketing research plan to grow US outbound volume from small business customers and retail shippers who use FedEx Office. • Created attitude and usage survey by analyzing data using marketing research software. • Converted findings into a meaningful presentation to be presented to upper-level managers of FedEx. • Made recommendations to the management team on how to better reach targeted segments. Show less

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  Midlands Market Research

  May 2015 - Aug 2015

  Project Manager/Recruiter

  • Responsible for directing and controlling the overall execution of qualitative research projects for several client companies to meet the established targets for scope, quality, schedule and cost. • Manages administrative and data processing tasks of projects from questionnaire development to analysis. • Identifies data quality issues and works with market research team to resolve those issues for the client. • Interviews and recruits potential participants for focus groups and case studies. • Maintains constant communication with clients to ensure complete satisfaction of recruited participants and data collection methods. Show less

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  Aerotek

  Sept 2017 - now

  Promoted to Account Recruiting Manager for our major national client, Boeing in San Antonio, TX.Allocate and collaborate directly with available recruiting resources and customer support to ensure that the client’s hiring needs andthe contract employees’ payroll expectations are met.Maximize profitability by understanding client needs, providing quality contractors, and proactively marketing ideal candidates.Ensure a high level of service by performing and /or overseeing administrative demands, per client specifications. Show less Promoted to Market Lead role, which acts as a liaison and facilitator for the division for Account Managers and clients in assigned region. Managed the book of business for Account Managers and communicated business updates to entire division of recruiters.Partner with Account Managers to identify top client companies, target skill sets and key market segments.Took part in client calls to qualify requisitions and potential openings that our team could support. Client portfolio consists of civilian aviation companies and DOD Military contracts based in Texas, Louisiana, and Oklahoma.Attended national aviation job fairs at both military bases and aviation schools to attract potential clients and companies. Show less Identify qualified candidates through various recruiting and sourcing tools. Screen and interview qualified candidates.Build and maintain relationships with industry contacts to gain knowledge and generate referrals and sales leads.Train and develop new recruiters in processes and technical aptitude of skill sets. Manages contractor onboarding process upon accepting an offer and continues business relationship during their length of the contract.Trains new hires and assists in the internal interviewing/hiring processesSuccessfully hit Quarterly Bonuses and thresholds based on my book of business. Received “Top Spread Growth” Award for the Aviation Division in 2018. Show less

  • Account Recruiting Manager

    Nov 2021 - now

  • Market Lead

    May 2021 - now

  • Aviation Recruiter

    Sept 2017 - now