Disha Chadha

Experience

• 

  The Chopras

  Jun 2015 - Jun 2016

  Client Relationship Manager/career Counselor

   Relationship manager for around 400 students, advising them suitable country and University to select accordingly. Did evaluation of psychometric test and career counselling for 400 students. Coordinated Education Interacts thrice a year and made sure a smooth process for clients. Sold Test Prep products like entrance exams, IELTS, GMAT, GRE, etc. Promoted Overseas and Indian Universities to students according to their requirements

• 

  Regenesis

  Jan 2017 - Apr 2017

  Strategic Relationship marketing associate

  - Conducted marketing research to analyze student services and expand business opportunities.- Created and implemented a marketing plan to improve client engagement and drive business growth.

• 

  George Brown College

  Sept 2017 - Sept 2018

  Student Employee at Bookstore

  Provided customer support at the bookstore, ensuring smooth transactions and a positive customer experience.Managed inventory and assisted in store organization, improving workflow.

• 

  Best Buy Canada

  Sept 2018 - now

  - Lead customer engagement and drive sales through exceptional service.- Mentor and guide new hires, ensuring alignment with company standards for sales performance and customer satisfaction.- Collaborate with cross-functional teams to improve organizational effectiveness and store operations.- Certified Advisor in Connecting Solutions and Appliances, with proven success in exceeding sales targets and building strong customer relationships.- Lead an employee committee of 6, planning and executing projects around employee engagement, community contribution, and fun activities.- Act as the voice of employees, addressing concerns with senior management, resulting in a 15% increase in employee satisfaction, measured through annual surveys. Show less

  • Senior Sales Leader

    May 2021 - now

  • Certified advisor-Connecting Solutions and Appliances

    Sept 2018 - May 2021

  • Sales Representative- Appliances

    Sept 2018 - Sept 2018