Ing. LADY PAULA DOE AGBANU PE-GhIE

Experience

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  MedNexa Solutions Ltd.

  Aug 2017 - now

  Founder

  MedNexa Solutions, at the forefront of clinical engineering excellence, is a dynamic healthcare partner committed to optimizing medical equipment performance and elevating the standards of patient care. With a specialized focus on comprehensive healthcare facility services, MedNexa blends cutting-edge technology, strategic planning, and a dedicated team of biomedical and clinical engineers to ensure the reliability, safety, and efficiency of medical equipment. Our proactive approach, powered by AI-driven predictive maintenance, sets us apart, enabling us to deliver tailored solutions that transcend traditional boundaries. At MedNexa, we don't just maintain equipment; we orchestrate a symphony of services to shape a future where healthcare facilities operate at their zenith, providing unparalleled service to their communities. Show less

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  Soft Edge Limited

  Aug 2018 - Jul 2019

  Operations Manager

  • Leveraged cold calling, in-person visits and referrals to build leads.• Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.• Facilitated and managed business development plan based on market and industry research.• Developed short-term and long-term vision and strategy to achieve targeted sales objectives.• Determined business development opportunities and implemented effective strategy for client acquisition.• Established new customer accounts using negotiation and sales closing abilities.• Liaised with channel partners to build business.• Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.• Participated in industry and trade organizations to build industry and customer alliances.• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.• Prepared budgets and approved budget expenditures.• Coached, developed, and motivated team to achieve revenue goals.• Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns. Show less

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  Integrated Diagnostic Solutions Ltd

  Sept 2019 - Mar 2021

  Operations Manager

  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals. (Improved sales operations through effective inventory management, strategic sales and strategic partnerships which increased topline margins by 60%)• Addressed customer concerns with suitable solutions.• Delivered positive customer experiences by implementing effective quality assurance practices.• Recruited, hired, and trained lab scientists, technicians, and front desk staff on application of projects, customer relations and customer service.• Guided employees on understanding and meeting changing customer needs and expectations.• Reviewed daily financial reports and reconciled accounts to keep information current and accurate.• Collaborated with team leaders on quality audits.• Collaborated with director of operations and senior managers to determine mission and values and plan for short and long-term goals.• Connected with clients and developed strategies to achieve sales and customer service goals.• Produced SOPs to document workplace procedures and optimize productivity through standardization.• Managed scheduling, training, and inventory control.• Oversaw financial management, budget management, accounting, and payroll activities.• Presented performance and productivity reports to supervisors.• Tracked and replenished inventory to maintain par levels.• Monitored resource use to achieve set goals within budget constraints. Show less

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  New Crystal Health Services Ltd

  Apr 2021 - Jun 2022

  Clinical Engineering Manager

  • Communicated key clinical engineering project risks and concerns to senior stakeholders for resolution.• Planned, managed, and executed clinical engineering activities according to program plans.• Trained employees in clinical engineering best practices, processes, and tools.• Educated clinicians and other personnel on proper use of equipment.• Employed extensive background knowledge and engineering methodologies to remedy array of design problems within reasonable timeframes.• Advised hospital administrators on planning, acquisition, and use of medical equipment.• Documented protocols and policies regarding operation, maintenance, and repair of medical equipment.• Evaluated biomedical equipment to assess safety, efficiency, and effectiveness. Show less

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  Milvik Ghana Ltd. (BIMA)

  Mar 2022 - Feb 2024

  MHealth Business Partnerships Manager

  In today's fast paced business world, if you are working alone, then you would have more chance of running into risks and with your business growth being stagnant. Building Strategic Partnerships keeps companies on the competitive edge and this I specialise in doing. Ensuring our company collaborates with the right partners and businesses that synergies with our Mission to providing quality, affordable and convenient healthcare to over 1 billion people in Africa.My role involves business development, business prospecting and building partnerships with relevant stakeholders in the healthcare industry.• Operate as subject matter expert for mHealth, BIMA regarding interpretation of and compliance with healthcare and telemedicine policies and regulations.• Represent BIMA professionally when engaging with external and internal stakeholders and constituencies.• Monitor trends to identify untapped market gaps where partnerships would prove crucial.• Utilize networking skills to develop new relationships with key organizations such as Private Health Insurance Companies.• Lead strategic planning of partner engagement programs after analysis and research of company programs and functions.• Cultivate expert-level staff to assist in development and implementation of partner-oriented programs and functions.• Encountered and overcame regulatory and technical challenges by consulting with subject matter experts. Led the complete set up of a Clinic on a lean budget in pursuit for compliance with healthcare regulations• Lead, Women Leaders Tribe: Organize team activities for women mentorship into leadership positions to build camaraderie and foster pleasant workplace culture that favors Diversity and Inclusion• Resolve partner inquiries and complaints requiring management-level escalation. Show less