Makeba Mikhaela

Experience

• 

  Orange Telkom (K)

  Jan 2013 - Apr 2013

  Data Entry Clerk
• 

  Cherry Hill Academy

  Jan 2015 - Dec 2015

  Adminstrator
• 

  Niche creatives - Sarit Center

  Apr 2016 - Aug 2018

  Customer Service Representative
• 

  Simlogic Solutions Ltd

  Oct 2020 - Aug 2022

  Assisted the project manager in developing project plans andschedules• Coordinated project activities and monitored progress against the plan• Maintained project documentation and ensured compliance withorganizational standards• Communicated with stakeholders and provided regular project updates• Participated in project status meetings and provide input on projectdecisions Assisted the change manager in planning, organizing, andimplementing change initiatives using the ADKAR methodology• Coordinated change activities and monitored progress against the plan• Identified and mitigated change risks• Maintained change management documentation and ensuredcompliance with organizational standards• Communicated with stakeholders and provide regular change updates• Participated in change management meetings providing input onchange decisions

  • Associate Project Manager

    Aug 2018 - Aug 2022

  • Change management Associate

    Oct 2020 - Dec 2021
• 

  Simlogic Solutions Limited

  Mar 2022 - now

  Project Manager

  Successfully managed system Integration implementations, theintegration was between the financial system (SAP) and third-partyinsurance systems (HAIS- Healthcare and PAS-Pension).• Collaborating with cross-functional teams to gather projectrequirements establishing project timelines and developing projectplans.• Coordinating project activities, identifying and managing risks, andensuring project deliverables met quality and business standards.• Conducting regular project team meetings, providing guidance, andresolving project-related issues• Utilizing project management tools such as MS Project to manageproject schedules, tasks, and deliverables• Ensuring compliance with project management methodologies such asAgile and WaterfallWorked with the change management team to• Serve as the primary contact for the client on a daily basis,maintaining a strong working relationship. Show less