Alejandro Rafael Berho Suarez

Alejandro Rafael Berho Suarez

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location of Alejandro Rafael Berho SuarezEvanston, Illinois, United States

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  • Timeline

  • About me

    MBA Candidate at Kellogg School of Management | ex-ATP Tour Inc, Grupo Posadas | Business Engineer, Instituto Tecnológico Autónomo de México (ITAM)

  • Education

    • Instituto Tecnológico Autónomo de México

      2014 - 2018
      Business Engineering

      - Took courses that introduced and made me passionate about programming, algorithms and problem-solving: Algorithms and Programs, Data Structures, Development of Software Applications, Data Mining.- Developed a strong base in Finance, Economics, Modeling and Optimization, and Probability/Statistics.- Took courses applicable to General Management: Business Strategy, Information Technologies Business Applications, Structure, Process, and Organizational Behavior, Strategic Planning and… Show more - Took courses that introduced and made me passionate about programming, algorithms and problem-solving: Algorithms and Programs, Data Structures, Development of Software Applications, Data Mining.- Developed a strong base in Finance, Economics, Modeling and Optimization, and Probability/Statistics.- Took courses applicable to General Management: Business Strategy, Information Technologies Business Applications, Structure, Process, and Organizational Behavior, Strategic Planning and Execution. Show less

  • Experience

    • Posadas

      Jan 2019 - Dec 2019

      Presented to CEO and team of an analysis of the company's operative and commercial competitiveness across multiple departments against industry benchmarks, resulting in the creation of new projects to address findings. - Received a certification on Project Management and Scrum fundamentals.- Served as Project Manager for a project which prepared the company for flexible and hybrid work arrangements.- Consolidated the project status reporting project for the multiple project managers in the department.

      • Business Analyst

        Jul 2019 - Dec 2019
      • Analyst Project Manager Jr

        Jan 2019 - Dec 2019
    • ATP Tour

      Jan 2020 - Jun 2023

      - Managed player Acceptance/Alternate Lists for over 230 tournaments annually and constant communication with tournaments regarding player participation resulting in a seamless operation of the Tour and player fields.- Documented automatization requirements of internal processes in the Player Relations department, increasing work efficiency and reducing internal process complexity.- Held presentations and one-on-one sessions to player members on-site at multiple tournaments regarding new rules about tournament entries and other internal processes.- Assembled multiple team brainstorming sessions on how to improve player off-court experience resulting in internal process optimization. Show less - Proposed and developed documentation for multiple projects for process automatization while undergoing a global training program with focus on Player Relations, Tournament Relations, player benefits, PR, social media metrics and reporting, and communication to members.- Provided support to department members to address the requirements for the return to competition during the COVID-19 pandemic.- Created reports and tracked KPIs related to Social Media publications and Challenger-level streaming statistics. Show less

      • Coordinator, Player Relations

        Aug 2020 - Jun 2023
      • Intern - Player Relations

        Jan 2020 - Aug 2020
  • Licenses & Certifications