Peter Choo

Experience

• 

  Dell

  Jan 2011 - Apr 2014

  Application Analyst

  • Solving trouble tickets that raise by user from Call Center Support & Finance team across the globes.• Monitoring servers, and assist Level 2 & Developer team during patches.• VMWare serves monitoring.• Produce daily report using marco from excel for hand-off

• 

  Bifrost Tech Sdn Bhd

  Jun 2014 - Jan 2016

  Software Consultant

  • Leading projects from planning to implementation• Provide training and consultation to customers or new staff• Liase together with developer to deliver customer’s needs• Minor participation on company new businesses or expansion

• 

  TAL Apparel Limited

  Feb 2016 - Feb 2017

  ERP Support

  Issue Troubleshooting• Resolve issue within SLA• Create KnowledgeBase(KB)Production Area:• Provide assistance and support whenever product pilot-run or Go-Live• Application audit• System testing for new functionalityTraining:• Preparation on training material & questionnaire

• 

  Monitor ERP Asia

  Feb 2017 - now

  * Deliver solutions, and qualities in projects implementation.* Transformation in company's workflow to more effective & efficient, towards Industrial 4.0 vision.* To manage strong customer relationships & interpret customer business requirements* To drive functional requirements through user interviews, documentation analysis & process mapping.* Participate and help sales in pre-sales activitiesProjects implemented: Hicom Automotive Manufacturer, DHAS, GE-Shen Corp, PT. Mah Sing Automotive, and more than 25 others clients. Show less

  • Project Implementation Manager cum Business Consultant (Indonesia)

    Jan 2025 - now

  • Business Consultant

    Feb 2017 - now