Jen Visick

Experience

• 

  Pirelli

  Aug 2016 - Aug 2017

  Logistics Assistant

  Placement year role as part of university degree (sandwich course), working in the Logistics Department at Pirelli Tyres UK HQ in Burton.Main responsibilities included producing daily stock reports, processing invoices, updating and developing new KPIs and creating monthly export invoices.Additionally, as part of the requirements for my Diploma of Professional Studies qualification, during my time at Pirelli I conducted research into the impacts of Brexit on Pirelli's supply chain operations in the UK and submitted a dissertation on my findings. Show less

• 

  IAG Cargo

  Aug 2018 - now

  • Responsible for managing and ensuring optimal operational performance of the Documentation Control Centre for the Ascentis facility and ensuring operational plan is followed through to delivery• Support, coach and performance manage Operation Managers to drive operational performance, effective productivity and excellent customer service• Drive improvement with the department, delivering change and modernising working practices• Champion customer experience, ensuring the department operates to the highest standards of customer service• Consistent delivery of cargo operating procedures to ensure compliance with health, safety and security legislation• Engage with TU at a local level in relation to IR issues Show less Provide analytical decision support for strategic problems being worked on by the Operations Strategy team and ensure that data and insight is available in a timely and relevant way to support the operations business. Define and deliver near-real time and historic performance measures to support operational delivery. Proactively seek out and lead operational improvement projects to improve performance.As part of this role I was on secondment as a Project Lead from October 2019 - March 2020 for an improvement project involving multiple departments, with the objective of changing the way of working, bringing greater operational stability, control and visibility. Show less

  • Department Manager - Airside

    Dec 2022 - now

  • Lead Operations Manager - Document Control Centre

    Aug 2021 - Dec 2022

  • Operations Performance Analyst

    Aug 2018 - Aug 2021