Carmen Farrow

Experience

• 

  Temple University

  Sept 2001 - Dec 2003

  Selected to provide instructions to 30 students in Java, SQL/Oracle and Web DB.Grade labs and assignments, and provide results that assisted the student with improvements in their coding. Provide students, teachers and teaching assistants with accounts and regulated the borrowing of software.Created Access database to track student, teachers and teaching assistants personal and class accounts, and other interactions with the CIS Labs department

  • Teaching / Laboratory Assistant

    Sept 2002 - Dec 2003

  • Laboratory Consultant

    Sept 2001 - Aug 2003
• 

  Environmental Protection Agency

  Jun 2002 - Aug 2002

  Summer Intern

  Designed and implemented a library for the branch in Lotus Notes; also organize a physical library. Designed and implemented a conformance database, which will track all the database systems of the EPA and tells whether they are in conformance with the current data standards.

• 

  Citibank

  Aug 2003 - Jun 2004

  MIS Administrator, Collection Unit

  Generate weekly reports to monitor development of agents in call center using Microsoft Access.Developed Mosaix calling strategies on a predictive dialer system.Created, selected, and actively managed call jobs to ensure maximum efficiencies are obtained by the dialer.

• 

  Academy Collection Services

  Jun 2004 - May 2006

  Systems Analyst

  Provide technical assistance to mangers and collectors. Provide assistance concerning the use of computer hardware and software, including printing, installation, configurations, and operating systems. Install, configure, and support a company's network, and servers.Build and manage projects for Concerto dialer to capitalize on collectors' use of time.

• 

  University of Pennsylvania Health System

  May 2006 - Dec 2016

  Develop and enhance patient flow benchmarks, routine and individualized reports with our goal of producing real- time action reports. Medical Decision Support Application support for the University of Pennsylvania Health System, including 3 major hospitals; Main application support for Visicu: Procedure Documentation, Server Maintenance, Software installs, Change controls and maintain workstation inventory. 7 X 24 On-call rotation to support UPHS clinical applications OTTR, Docusys, NaviCare, GE QS, etc.

  • Data Analyst Patient Care Clinical Professional

    Apr 2012 - Dec 2016

  • Systems Analyst

    May 2006 - Apr 2012
• 

  NYC Health + Hospitals

  Dec 2016 - Feb 2023

  Epic Clarity Report manager

  • Assistant Director

    Dec 2020 - Feb 2023

  • Senior Consultant

    Dec 2016 - Dec 2020
• 

  Horizon Blue Cross Blue Shield of New Jersey

  Apr 2024 - now

  Analytics Manager II