Mark Lowell Baguio

Experience

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  Goldshine Pharmaceuticals, Inc.

  Jun 2008 - Jul 2013

  IT Support Officer

  -Computer and Network (LAN) Maintenance -Troubleshoot hardware and software problems -Repair mostly electrical devices ex. laptops and printers -In-Charge and Maintain CCTV cameras -In charge of PABX and phone locals -Daily Back-up of Company Servers

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  International Design Services, Inc.

  Aug 2013 - Apr 2014

  IT System Support

  -Maintaining the stability of the Networks and other electrical devices such as A3/A4 printer. - Upgrades all system application in a timely manner.- Borrow licenses for TEKLA users.- Set up call/video conference for remote and main offices.-Maintains LAN/WAN stability and troubleshoots if issues found.-Maintains all Servers

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  Accenture

  Jul 2014 - Oct 2019

  Network Engineer

  - Remotely troubleshoots Ethernet circuits for Verizon US customers. Isolates where the trouble/issue is from and do the next point of action whether to refer the issue to the Local Carrier or arrange a dispatch to check the equipment onsite.- Checks and do necessary changes to Layer 2 equipments like Overture, Tellabs8860, Fujitsu Flashwave9500, Juniper MX960 and Cisco routers.- Supports up to 1GB speed Ethernet services- Works with the following type of circuits Ethernet Virtual Private Line (EVPL) and Private IP over Ethernet(PIPE)- remote tester for the data repair center of Verizon(US)-supports DS0,DS1 and Ethernet type of circuits(layers 1 and 2).- troubleshoots downhard, errors/latency/bouncing issues on circuits and search for the reason of outage- works with Tellabs dxcs, Tellabs and Flashwave switches, Juniper and Cisco routers and with Overture and ANDA devices. Show less

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  ITFM Services Pty Ltd

  Mar 2020 - now

  IT Deploy/Decom Engineer

  Deploying or Decommissioning IT equipment for various Australian clients