Abbas Mir

Experience

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  Touchstone Communications PK

  Jan 2004 - Jan 2005

  CSR

  Started working as a customer support representative, main responsibilities included talking to people and gathering their requirements for house financing. The job gave me excellent communication skills and listening skills.

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  Earth Factor

  Aug 2008 - Aug 2009

  Executive News Reader

  Read the English News for a telecom service.

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  Algorithm Consulting (Pvt) Ltd

  Aug 2010 - Nov 2010

  Algorithm Consulting

  IT hardware troubleshooting, database creation using MySQL, producing charts/graphs using Microsoft Office, ADO programming and server-side analysis.

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  1 to N (Pvt) Limited

  Feb 2011 - Aug 2018

  Overseeing the company’s IT infrastructure, managed and led various teams on multiple projects. Handled projects from inception to completion. Completed large scale government projects which presented unique challenges. Gathering client’s requirements and converting them into documents which help the team develop the system without hitches. Shifted the organizations development methodology to agile and introduced scrums and sprints. Dealing with multiple stakeholders and making sure deliverable's are bug free & on time. Show less

  • Project Manager | Scrum Coach

    Feb 2013 - Aug 2018

  • Software Engineer

    Feb 2011 - Feb 2013
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  Evamp & Saanga

  Aug 2018 - Nov 2020

  Senior Project Manager | Scrum Master

  Worked as a Senior Project Manager in Evamp & Saanga and handling Pakistans leading telcos self care Android iOS apps as well as their websites. Current responsibilities include :-- Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.- Meeting with project team members to identify and resolve issues.- Submitting project deliverables and ensuring that they adhere to quality standards.- Preparing status reports by gathering, analysing and summarising relevant information.- Establishing effective project communication plans and ensuring their execution.- Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.- Coordinating the development of user manuals, training materials and other documents as needed to enable successful implementation and turnover of the process or system to the clients.- Identifying and developing new opportunities with clients.- Obtaining customer acceptance of project deliverables.- Managing customer satisfaction within project transition period.- Conducting post project evaluation and identifying successful and unsuccessful project elements. Show less

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  EXCEED IT Services

  Nov 2020 - Oct 2021

  Project Manager | Scrum Master
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  SwipBox

  Oct 2021 - Oct 2022

  Project Manager Scrum Master

  - Build close coordination & Liaison with Software Architect, T-KAMS, Team leads to drive the team deliverables and team goals.- Conducting and leading scrum ceremonies such as Daily scrum, retros, sprint reviews etc.- Be consistently involved in learning about our products and related technologies.- Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.- Meeting with project team members to identify and resolve issues.- Submitting project deliverables and ensuring that they adhere to quality standards.- Preparing status reports by gathering, analyzing and summarizing relevant information.- Establishing effective project communication plans and ensuring their execution.- Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.- Obtaining customer acceptance of project deliverables.- Managing customer satisfaction within project transition period.- Set team goals, guide the team to perform their best.- Conducting post project evaluation and identifying successful and unsuccessful project elements. Show less

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  Quixel

  Oct 2022 - now

  Producer - Quixel at Epic Games

  - Foster strong collaboration and communication with Software Architects, T-KAMS, and Team Leads to steer team objectives and collective achievements.- Lead and orchestrate scrum rituals such as Daily Scrums, retrospectives, and sprint reviews.- Maintain a consistent engagement in deepening understanding of our products and associated technologies.- Coordinate with interdisciplinary team members to ensure alignment on project requisites, deadlines, and timetables.- Convene with project team constituents to pinpoint and resolve challenges.- Ensure project deliverables are crafted and validated in accordance with quality benchmarks.- Compile progress updates by collating, assessing, and summarizing pertinent data.- Devise effective communication strategies for projects and oversee their implementation.- Streamline the process of incorporating alteration requests, guaranteeing all stakeholders are apprised of schedule and budget implications.- Secure acknowledgment of project deliverables from clients.- Oversee customer contentment during the project transition phase.- Define team objectives and provide guidance to enhance team performance.- Conduct post-project evaluations, identifying both successful and unsuccessful project components. Show less