Pauline Martin

Experience

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  Felix Garden Nursery

  Jan 1981 - Jan 1993

  Managing Director

  Managing Garden Centre selling plants, flowers, fruit and veg as well as ornamental fish and associated plants. Providing design along with hard and soft landscaping. Specialising in garden ponds and specialist planting.Expert advice on caring for roses and aquatic plants.

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  Suffolk County Council

  Jan 1993 - Jan 1998

  Community Development Manager

  Managing a team of community workers supporting people with learning disabilities in their own homes. Promoting independence and choice for PWLD.

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  Suffolk County Council

  Jan 2003 - now

  Customer Care Manager at Suffolk County Council, leading a team of managers who handle complaints and customer feedback for the Council. Working closely with practitioners in both statutory and corporate areas to support learning from complaints.I have a strong focus on Customer Care based on robust quality management frameworks, working with senior managers to evidence learning from customer feedback. I also support specific workforce development programmes for newly qualified practitioners.Responsible for recruitment and management of independent investigating officers and panel of independent persons. Proven track record of implementing change and leaning services within Suffolk County Council.I have a strong sense of justice and will challenge discrimination and inequality Show less

  • Best Interest Assessor - Qualified Sw BSc Hons

    Jan 2007 - now

  • Social Worker

    Jan 1998 - now

  • Customer Care Manager

    Jan 2007 - Feb 2017

  • Investigatiing Officer

    Jan 2006 - Jan 2007

  • Advocacy Development Manager

    Jan 2003 - Jan 2007
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  National Rose Group

  Jan 2007 - Jan 2017

  Rosarian

  My skills are around setting up stands at large national horticultural shows , promoting the rose, selling information and educating people about everything to do with roses from growing ,breeding, propagating and pruning. My husband and I do talks and demonstrations in the UK and the USA on a regular basis. We are both qualified rose judges in both the UK and the USA and regularly judge at Iinternational rose shows.I have been growing, showing and judging roses for over 40 years and still grow in excess of 600 plants. Show less

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  Pauline Martin

  Feb 2017 - now

  Independent Investigating Officer,Independent Person, Independent Social Worker

  Experienced Social Worker and senior manager, who is available to carry out Complaint Investigations, mediations and /or act as an Independent Person or Social Worker. Qualified Best Interest Assessor who regularly caries out assessments.Wealth of experience in all areas of local authority activity, both Corporate and Statutory.