Gurunathan Rajendran

Experience

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  Marvel Structural Consultants

  Jun 2016 - Oct 2020

  Assistant Manager Business Development

  Following up new business opportunities and setting up meetings.Planning and preparing presentations.Communicating new product developments to prospective clients.Overseeing the development of marketing literature.Providing management with feedback and suggestion to improve the workflow.A deep understanding of marketing principles.Research and build relationships with new clients.Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.Meet potential clients by growing, maintaining, and leveraging networks.Customer-centric and compliance of ethical standards.Problem resolution skills and root cause analysis.Agile and poised to do challenging Tasks.Interested in closing a deal and understanding the client needs. Show less

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  Amazon.com

  Oct 2020 - Jan 2022

  Team Lead
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  Amazon

  Jan 2022 - now

  Associate Account Manager

  RBS retail group is an integral part of Amazon online product lifecycle and buying operations. Our team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.I will be leading a team of Business Operations for Amazon US Retail. You will also interact with Amazon internal customers in US, as well as global functional teams to launch new programs, streamline process, manage process changes and ensure team to deliver high quality services to AVS Retail vendors.Key Responsibilities• Ops metrics management• Preparing WBR and MBR reports as required for the Weekly and Monthly connect.• Process improvement and Kai-zen to upstream and downstream process.• People management (Resource utilization management, individual performance management and people development, floor control and retention).• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards etc. to drive key business decisions. Ensure data accuracy by validating data for new and existing tools.• Manage expectations of multiple stakeholders and negotiate buy-ins to drive projects across multiple locales.• Manage schedules, quality initiatives, process change initiatives, projects and other Change/Kaizen initiatives as required.• Partner with stakeholders across the Consumer org to reduce catalog Defects friction and influence product innovations/roadmaps.• Improve the end-to-end Vendor journey in Item Data Quality and present business recommendations to drive change, solve identified challenges, opportunities for improvement, and achieve the mission of making Amazon the most Vendor-centric marketplace in the world. Show less