Leisa Shields

Experience

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  McDonald's

  Mar 2011 - Jul 2015

  Shift Supervisor

  I worked for Engadine McDonald’s initially as a Crew Member, then progressed to become a Crew Trainer, Crew Training Coordinator and Shift Supervisor.

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  The Intersection Tavern

  Mar 2015 - Mar 2016

  Bar and Gaming Attendent

  I worked as a Bartender and Gaming Assistant for the Royal Hotel Carlton and The Intersection Tavern that required cash handling, the responsible serviceof alcohol, customer service, KENO/TAB knowledge, cocktail service and function organisation.

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  ALL Smilez Dental Care

  Jun 2015 - Jun 2017

  Dental Assistant/Receptionist

  This job entailed all facets of dental assisting including sterilisation, dental set up and shut down, maintaining practice cleanliness, opening the practice, cash handling, answering phone and booking appointments

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  Confident Healthcare

  Jun 2017 - Mar 2020

  Dental Assistant

  My role as a dental assistant/nurse included customer service, communication skills, ensuring patients felt as comfortable as possible, sterilisation, assisting with consent for treatment by signing and explaining treatment plans, four handed dentistry and knowledge of all dental procedures. This job also entailed reception and admin duties; including balancing the day’s cash, cash handling, answering phones and booking appointments, using D4W software, attending to email enquiries and invoices, assistance with rostering and breaks. Show less

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  One Door Mental Health

  Jun 2018 - Oct 2018

  Social Work Student

  Social Work Student for Social Work Placement

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  Treehouse Innovative Families

  Apr 2019 - May 2020

  Therapeutic Carer

  This role within the out-of-home care sector entailed providing 1:1 daily support and care for young people as a therapeutic carer. This involved behaviour support, crisis intervention, developmental milestone achievement, encouraging independent living skills, advocating on behalf of the young person and basic counselling to provide a safe and secure environment that fosters healing for young people exposed to trauma.

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  NSW Health

  Jun 2019 - Oct 2019

  Social Work Student

  Social work student with School-Link NSW Health

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  Life Without Barriers

  Mar 2020 - Jul 2021

  Case Manager OOHC

  Case Manager in Family Based Care: case managing young people and children primarily in foster or kinship care.This job involves but is not limited to facilitating family contact and relationships with birth families, building relationships with young people in OOHC, Carer support and reviews, writing case plans, organising and hosting meetings, organising cultural support plans either internally or externally, risk and safety assessments, completing regular home visits, housing safety checks, maintaining relationships with carers and monitoring all components of health including annual dental and health assessments. I am required to liaise with government and non-government organisations in order to advocate and support the young person or child.Skills: · Referrals · Crisis Intervention · Reflective practice · Assessments · Case Plans · Facilitating Meetings · Networking · Trauma Informed Care · Cultural Humility · Carer support · Family time visits · Note taking · Administration · Conflict resolution Show less

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  NSW Department of Education

  Aug 2021 - Jan 2024

  Student Support Officer/Social Worker

  Working at Engadine High School with young people as a Student Support Officer. I engage with young people for a range of well-being concerns and support them in accessing appropriate supports internal and external to the school. I work with students to assess their needs and refer on as required. I work as part of a multidisciplinary team with teachers, executive staff, SASS, school psychologists, counsellors and nurses to advocate for and support students well-being and academic outcomes. I run small group programs either that I have been trained in externally or programs I have developed guided by tertiary knowledge, skills and evidence based research. I work on supporting whole school wellbeing, mental health and psychoeducation.Skills: Group Work · Group Training · Referrals · Crisis Intervention · Reflective practice · Client Intake · Training · Leadership · Networking · Trauma Informed Care · Cultural Humility Show less

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  NSW Health

  Jan 2024 - now

  Violence Abuse and Neglect Clinician

  Working as a Child Protection, Sexual Assault and Domestic Violence counsellor as part of the VANS team in the Far West. My role involves advocacy, court support, psychoeducation, appropriate therapeutic interventions, trauma-informed counselling, cultural humility, community engagement and delivering child protection training.