Lori Powell

Experience

• 

  Schuh

  Apr 2006 - Jan 2012

  Sales and profit managementCustomer service training Team and leadership development Product and Operational standardsRecruitment selection and inductions.

  • Floor Manager

    Mar 2011 - Jan 2012

  • Management Trainee

    Nov 2010 - Mar 2011

  • Sales Advisor

    Apr 2006 - Nov 2010
• 

  Harrods

  Oct 2012 - Sept 2016

  - Delivered needs analysis for Harrods Learning programmes, with over 90% of end user feedback scoring personally developed interventions as “good” or “great”- Developed future talent programme with a retention rate of 87% and the Harrods Management Programme with a promotion rate of 69% within 3 months of programme completion- Business partnering with senior Management, SME’s and HRBPs to co-ordinate, design and deliver blended aligned learning solutions for employees at all levels in a dynamic and continually evolving environment. - Increased learning engagement levels through a dynamic communication strategy +9% above target. - Partnered with Harrods Resourcing team, in executing weekly robust assessment centres for over 150 internal and external candidates- Successfully project managed new starter on boarding, delivering training (including cultural awareness to over 5,000 employees at all levels per year) - Creatively sourced 3rd party suppliers, including negotiating contracts, recently responsible for achieving a 25% saving for department on last year’s cost- Leveraged the Harrods LMS to analyse metrics and engagement statistics for reporting and improving learning offer for 5,000 employees Show less - Managed a £1m Sales Budget- Developed 12 Brand Managers and over 20 sales associates, harnessing a culture of service excellence through coaching and training- Hosted departmental and management updates on trade providing merchandise feedback and competitor analysis to support Buyers, HR, VM and the Retail Distribution team- Conducted weekly brand analysis reports using commercial acumen to increase sales by 35%- Supported Sales Manager in delivery of employee engagement strategy - Coached and developed new starters joining the department through one to one catch ups during probation, ensuring awareness of KPI’s and building readiness for probation assessments achieving a 100% pass rate Show less

  • Consultant- Learning and Development

    May 2013 - Sept 2016

  • Harrods Management Programme

    Apr 2013 - Nov 2013

  • Assistant Manager

    Jan 2012 - May 2013

  • Learning and Development Secondment

    Oct 2012 - Dec 2012
• 

  Tiffany & Co.

  Sept 2016 - Apr 2022

  - Coach business leaders to drive strategic priorities- Project managed Tiffany International Sales Conference for leaders gathering in person 2020 and Virtual (2021) driving overall EMEA sales growth.- Implemented a ‘region first’ profitable High Value Sales Programme for high potential employees delivering a $30m sales result for the region in 2021. - Project managed ‘Culture and Induction’ for all new EMEA employees. - Successfully executed robust training programmes and experiences for VIP client events- Facilitate Tiffany Leadership Development Programmes across multiple regions and time zones including Diversity & Inclusion. - Driving a culture of strong Tiffany brand ambassadors through creation of “expert” communities –- Successfully sourced external experts, coaches, speakers to support strategic business priorities. Show less

  • Learning and Development Director

    Feb 2020 - Apr 2022

  • Regional Learning & Development Manager - EMEA

    Jan 2019 - Jan 2020

  • Regional Training Manager - UK&I

    Aug 2017 - Jan 2019

  • Senior Regional Trainer - UK & Ireland

    Sept 2016 - Aug 2017
• 

  Optimal

  Jan 2022 - Jun 2023

  Non Executive Director
• 

  LVL London

  Mar 2022 - now

  Director

  www.lvllondon.comBusiness Consulting and ServicesProviding a range of bespoke programmes and strategic support for businesses. Elevating teams selling capabilities and inspiring leaders to maximize their potential.