Bruce Harvey-Larmar

Experience

• 

  IKON Office Solutions

  Jul 1992 - Mar 2002

  Service Engineer

  Progressed through promotion from walking London Engineer to Colour specilaist and Fiery SME covering the South East. Day to day field service repairs of low to high volume Ricoh and Canon colour devices.

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  Limpio Office Solutions

  Apr 2002 - Mar 2016

  Manage and maintain delivery of service to end users, constantly monitor and update working practices to ensure a smooth and seamless operation. Ensuring Platinum MPS was exceeding SLA/KPI targets, attended monthly review meetings to discuss MI and trends. Advise on a consultative basis to improve operations and efficiency internally and externally. Played a fundamental role is Limpio winning Xerox dealer of the year 2015 as well as being hand picked as one of the first ASP's in the UK. Team leader involved in all aspects of Service Delivery, response times (2.15hr av), P&L, hotdesk and remote monitoring of large MPS projects. Held regular MI meetings with customers to report on trends and reports while feeding back to the board any concerns raised.Employed and mentored several apprentices who gained Comptia qualification and are still employed in the industry Fully responsible for all aspects of technical maintenance, repair and installation including site surveys, PDI, consumable stock and workshop refurbishment. Being the only employee at the time meant that the award for employee of the year was a close run thing but I just sneaked it!!

  • Service Director

    Sept 2010 - Mar 2016

  • Head Of Technical Operations

    Oct 2006 - Aug 2010

  • Senior Engineer

    Apr 2002 - Sept 2006
• 

  Career break to be with family.

  Apr 2016 - Oct 2016

  Career break, having worked constantly for over 30 years I took some time out to be with my young f

  Took a break and spent some time with my family and friends both at home, Spain and France.

• 

  Inepro UK Ltd

  Nov 2016 - Oct 2017

  UK Corporate Account Manager-12 month FTC

  Inepro UK - The home of Cashless Solutions including DocuPRO, CashPRO and AccessPRO.Inepro BV is the parent company for Inepro UK and a manufacturer of quality hardware and software solutions for the cashless industry. DocuPRO is their flagship print accounting solutions servicing millions of prints daily within the UK.SpecialtiesCashless Solutions, Print Accounting, Follow-Me Printing, Cashless Vending

• 

  ELATEC GmbH

  Jun 2018 - now

  Working with some of ELATEC's biggest customers to grow market share across EMEA and align with Global Partners and customers. Building on our already strong relationships to push Sales with market leading products, support and flexibility. Working with exisitng and potential strategic partners to grow the Elatec RFID card reader business in the UK.

  • Global Account Manager Secure Printing UK-EMEA

    Jan 2020 - now

  • Key Account Manager UK&I

    Jun 2018 - Jan 2020