Dalia H.

Dalia H.

Translator/ Executive Secretary

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location of Dalia H.Cairo, Cairo, Egypt

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  • Timeline

  • About me

    Human Resources Professional with 20+ years of diversified experience in various contexts and environments.

  • Education

    • IMTC, United Nations / African Union Hybrid Operation in Darfur (UNAMID)

      2012 - 2012
      International Staff and UNV Recruitment
    • Child Rights and Protection in Peacekeeping Operations

      2012 - 2012
      IMTC, United Nations / African Union Hybrid Operation in Darfur (UNAMID)

      Child Rights and Protection in Peacekeeping Operations

    • IMTC, United Nations / African Union Hybrid Operation in Darfur (UNAMID)

      2011 - 2011
      National Staff Selection and Recruitment

      Child Rights and Protection in Peacekeeping Operations International Staff and UNV RecruitmentNational Staff Selection and Recruitment

    • Institute for Human Resources Management Education IHRME (Arizona, USA) in conjunction with EHRMA

      2009 - 2009
      Certificate in Compensation Management Certificate in Compensation Management
    • Institute for Human Resources Management Education IHRME (Arizona, USA) in conjunction with EHRMA

      2008 - 2008
      HR Generalist Certificate HR Generalist Certificate

      Certificate in Compensation Management HR Generalist Certificate

    • Arab Academy for Science, Technology and Maritime Transport

      2003 - 2005
      MBA Human Resources Management and Development

      Masters of Business Administration (MBA)

    • The American University in Cairo

      1990 - 1993
  • Experience

    • Institutional Development Project

      Sept 1992 - Dec 1998
      Translator/ Executive Secretary

      •Translate, summarize, disseminate and utilize final reports including the annual financial reports, annual plans and achievement reports.•Accompany foreign consultants during their meetings inside the NPC for translation and documentation purposes. •Provide assistance to the Project Administrator to ensure the smooth operation of the administrative functions at the IDP Cairo Headquarter office.•Assist Program Resident Consultants in collecting data and information for handouts for different training workshops. .Source, screen CVs, short list and interview candidates.•Manage and maintain performance reviews for company employees.•Prepare and maintain employment records and full data base •Insuring local and international travel arrangements for project staff (transportation and lodging, obtaining necessary visas, arranging meet and assist as appropriate upon arrival and departure) taking in consideration the application of USAID procedures and regulations. Show less

    • JSI | John Snow, Inc.

      Jan 1999 - Dec 2004

      •Carry out training needs assessment in coordination with managers and supervisors. •Prepare training budgets based on previous and current data and justify funds requested. •Establish training policies, programs and schedules. •Participate in developing district health profiles for Upper Egypt districts.•Participate in developing and implementing guidelines to orient and train key district and governorates officials to conduct needs assessment to determine specific gaps in HM/HC services.•Conduct management training sessions to the relevant Ministry of Health and population governorate/ district staff in the contents of the Healthy Mother/ Healthy Child (HM/HC) package and techniques for supervision of total quality management. •Participate in developing annual district plans for the application of HM/HC package to organize community-based activities.•Participate in developing and ensuring functioning of management and monitoring systems that include:oPlanning & Management Manual and Modules. oEffective and simplified reporting system. oEffective referral system within and among health facilities. oPlanning, monitoring implementation and evaluating total quality management systems •Organize and develop training reference library: multimedia visual aids and other hard/soft educational materials. •Participate in reviewing and developing pilot test possibilities for improving managerial and financial sustainability of health services in each district.•Participate in enhancing the management skills for employees by developing quantitative indicators to reflect progress and quality. •Plan, monitor implementation and evaluate total quality management systems Show less •Coordinate and produce a collective Monthly Workplan (MWP) Report based on the MWP database, monthly reports and calendars from the field offices and Task Managers. •Assemble and produce the Quarter Performance Monitoring Reports (QPMRs) and Annual Workplans (AWPs), by compiling both narrative and quantitative sections of the reports from information submitted by Task Managers, developing training matrix and tables, editing, and formatting the documents according to the USAID formatting regulations.•Maintain the Coordination Database System developed effectively, and ensure the quality of data entered by the coordinators and prepare a monthly summary report.•Develop an Annual Gantt Chart for all project activities using the information submitted by Task Managers in the Annual Work Plan.•Update the Milestone Status Report routinely and ensure that Performance Milestones are submitted to the USAID for approval on time and that the submitted documents meet the USAID formatting regulations.•Develop a matrix to analyze contents of SMC at different levels, produce quarterly report to be submitted to the Management Team and follow-up on the implementation of decision and recommendations.•Develop training follow up sheets to monitor all training activities conducted during every contract period and forecast other future activities. Show less

      • Management/Training Systems Specialist

        Nov 2001 - Dec 2004
      • Management Program Assistant

        Jan 1999 - Nov 2001
    • INFOSERV

      Jan 2005 - Dec 2005
      Human Resources Specialist

      • Participate in developing the employees’ guidebook and the organization’s policies and procedures manuals• Prepare annual manpower recruitment calendar for all the positions• Develop job analysis questionnaires and write job description and specification• Plan, organize and direct the annual training plan in cooperation with department managers and supervisors• Optimize, upgrade & improve the training curriculum• Carry out training needs assessment in coordination with managers and supervisors• Evaluate instructors’ performance and monitor progress of trainees• Participate in developing performance appraisal programs and ensure smooth implementation• Develop and submit quarter performance monitoring reports on regular basis to managers andsupervisors Show less

    • Biolinx Medical inc

      Jan 2006 - Apr 2011
      Human Resources Manager

      •Prepare annual manpower recruitment calendar for all the positions and maintain stable headcounts, including the international recruitment done through the AIESEC. •Develop job analysis questionnaires, evaluate jobs and write Job description for all staff members •Identify key functions for employees, and segregate overlapping jobs if any, depending on bench marking techniques for pharmaceutical companies of similar nature. •Work with senior management and managers, to undertake needs analysis, produce training plans and oversee the implementation of staff development initiatives aimed at enhancing staff skills and help employees maintain and improve their job skills, and possibly prepare for job requiring greater skills•Develop and regularly update the company's remuneration schemes depending on the market pay index for all available jobs•Receive and administer employees’ performance evaluation forms and complete subsequent changes in titles and salaries in liaison with the accounting department.•Act as a communication officer among employees and management team and develop tools to measure employees’ satisfaction and monitor results regularly. •Provide support and advice on disciplinary, grievance, performance and all other policy and processes•Ensure that BIOVAX/BIOLINX operate under relevant Egyptian employment and labor legislation•Constantly work on emphasizing the company’s culture in building employees morale•Prepare monthly reports and maintain all Human Resources documentation Show less

    • African Union/United Nations Hybrid operation in Darfur (UNAMID)

      May 2011 - Jun 2013
      Associate Personnel Officer

      •Initiate, process, monitor, review and follow-up on actions related to the unit’s human resource activities, e.g., recruitment, placement, relocation, promotion, performance appraisal, job classification reviews, separation, etc., ensuring consistency in the application of regulations and procedures. •Enter and maintain personnel data and records for time and attendance, performance appraisal, etc. in electronic information systems. •Review entitlements-related claims and reports. •Handle complaints and grievances; provide advice and guidance to staff with respect to personnel procedures, processes and practices. •Monitor disciplinary matters in accordance with the framework of Rules and Regulations. •Review the appointments, extensions, separations, leaves etc. Liaising with CCPO Office as necessary. •Maintain and review organizational staffing tables; print and review IMIS reports. •Maintain records of rules, regulations, personnel instructions and other related documentation. •Train more junior level staff. •When supervising national staff or non-governmental counterparts the incumbent is strongly encouraged to set aside dedicated time for capacity building through coaching, mentoring, and formal and on-the-job training Show less

    • Catholic Relief Services

      Jul 2013 - Nov 2015
      HR Manager

      Egypt Program •Develop Country Program Personnel Manual, get legal approval and finally submit for Regional approval.•Support the attainment of Country Program objectives through the provision of dedicated quality HR services, professional advice, and ensuring HR systems, policies and procedures are developed and implemented in line with organizational vision, mission, and strategic objectives. •Contribute to risk management by advising managers on the interpretation/application of HR policies and procedures and ensuring Country Program employment and human resource management practices meet agency and donor standards and are in compliance with local labor law.•Analyze country office issues and requests related to human resource management and administration and recommend to SMT initiatives, activities, and opportunities for innovation and improvement of the HR function in alignment with business needs to attract, develop, motivate and retain a human resource base that is dedicated to high quality performance.•Leading the Volunteers’ Management Program, developing a specific policy to govern their contracts, allowances and scope of work. Regional Assignments/ Europe, Middle East and Central Asia Regional Office (EMECA) •Strengthen, support, and provide resources to Regional Country Programs (CP’s) on a variety of services, processes, and programs in collaboration with Deputy Regional Director, Management Quality. •Support CRS endeavor to scale up its programs in Northern Iraq, through creating HR Policies and Procedures Manual according to Iraq Labor Law #71 for 1987, supporting staff recruitment, orientation and providing technical assistance and supervision to HR staff in Kurdistan.•Support CRS endeavor to scale up its programs in Turkey, through creating HR Policies and Procedures Manual according to Turkey Labor Law No. 6458, supporting staff orientation and providing technical assistance to KARİTAS FOUNDATION. Show less

    • Parker & Co. LLC.

      Nov 2016 - Jul 2017
      Freelance Human Resources Consultant

      • Developed HR Policies and Procedures Manual according to Liberian Decent Work Act 2015.• Developed company forms and designed absences tracking sheet according to the benefits granted by Decent Work Act 2015• Worked closely with management to study the current performance system and recommend modification if necessary• Trained and coached Parker & Associates, LLC HR Assistant to carry our HR duties• Reviewed personnel files and records for audit• Reviewed website and recommended necessary recommendations to make the website more interactive to staff members• Conducted first orientation to current staff members and introduced Personnel Manual and all related forms Show less

    • Welthungerhilfe

      Nov 2016 - Mar 2017
      Freelance Human Resources Consultant

      • Modified and commented on the New HR strategy in the multi-annual plan 2017-2020 Welthungerhilfe Liberia• Created Recruitment SOPs• Developed Job Descriptions Matrix• Verified the present Performance Appraisals and marked suggestions for changes• Developed SOPs for present Performance Appraisals (Employee Interview Record of Results)• Reviewed and verified Welthungerhilfe GENERAL TERMS and CONDITIONS of EMPLOYMENT CONTRACTS

    • UTTRCO

      Apr 2018 - Apr 2019
      Group HR Manager

      • Create the group Human Resources strategy.• Set a clear direction for HR Operations, enabling delivery of the HR plan.• Evaluate the outcomes of the HR Strategy and ensure it remains appropriate and in line with KPIs.• Understand the unique roles and responsibilities, strategic goals, and business plans of each division in order to provide a proactive HR service.• Continually review the service provided ensuring it meets the needs of users.• Develop and maintain effective internal relationships with key stakeholders.• Ensure innovative recruitment and succession planning is in place.• Create Performance Management System to can help everyone in the organization work to their full potential. Work together with employees to identify strengths and weaknesses in their performance and how to help them be a more productive and effective worker. • Follow up and monitor performance evaluation systems used and make decisions accordingly.• Ensure trends and experience are used to inform future resource allocation and that resources are balanced across all areas.• Ensure implementation of effective HR communication and develop opportunities for involvement and participation.• Manage develop and motivate a remote team of HR professionals.• Manage department expenditure within agreed budget. Show less

    • JSI | John Snow, Inc.

      May 2019 - now
      Human Resources Manager
  • Licenses & Certifications

    • Supervisory Skills Certificate

      ECornell
      Feb 2015
    • Professional Certification in Arabic/English/Arabic Translation

      AUC