Saurav Sharma

Experience

• 

  McDonald's,India

  May 2004 - May 2006

  Asst.Manager

  Asst. Manager(May2004 to May 2006): Managed Food Service Operations with Quality Check. Executed inventory control, Ordering, Food sanitation successfully. Ensured for minimum wastage and Scheduling. Achieved highest sales with all team mates Met 100% customer satisfaction. Met Positive marks by Mystery shopper. Successfully driven Inventory and Ordering of Restaurant as per Sales Volume and Estimation.

• 

  SUBWAY ,INDIA

  Jun 2006 - Nov 2007

  RESTAURANT MANAGER

  Restaurant Manager(June2006 to Nov2007):Directed All Operations and Administration of Restaurant with excess in sales with Achieving All sales and category Target. Significantly grew sales and implemented stringent cost controls to improve gross margins. Oversaw P & L, Budgeting, Local Marketing, and Recruited and cultivated highly efficient restaurants teams. Brought Restaurant from lowest sale to Maximum Highest sales. Remodeled the unit, retrained employees and Organized Home delivery system. Ranked Restaurant for High Sales Volume for consecutive four months. Show less

• 

  Passion Tea Pvt.Ltd. subsidiary Division of Jindal Group Of Companies

  Nov 2007 - Nov 2010

  Area Manager

  • Preparation of MIS reports on Daily, Weekly, Monthly and Quarterly basis Generating and presenting the P&L report.• Dealing with the Authorities for the licenses (Labor, PFA, Corporation etc.) • Recruiting and scheduling for the training of the new joined• Training the new team members and the store managers• Following up on the Day to day operations with Category Sales of the outlets• Verify and regularly evaluating the inventories, consumption and Food cost• Verify the food cost and Beverage cost, Return/Damages, Wastages and Controlling• Coordinating with the Merchandising sales team• Coordinating with the Marketing team for the new promotions/offers• Planning and designing the promotional activities for the outlet• Follow ups on the customer complaints• Resolving the customer complaints as an when occurs• Generating the Sales, Consumption and Food Cost reports and rating on Monthly basis.• Presenting the quarterly report on store performances on Sales, Food cost, Marketing activities, Repair and Maintenance, Attrition and the next quarter plans for the each outlet. Show less

• 

  BASKIN ROBBINS

  Dec 2010 - Dec 2015

  Manager

  Drive an excellence in Day to Day Operations of 12 Stores. Handled 32 staff, able to motivate person to reach desired objectives, Train, Coach and Support Store In charges and Store Teams. Evaluated procedures and implemented Operational Improvements. Developed staff to deliver Outstanding Customer service.• SALES TARGET AND ANALYSIS WITH SAME STORE SALES GROWTH, PRESENTING REPORTS TO MANAGEMENT WEEKLY/MONTHLY/QUARTERLY WITH REQUIRED BACKUP SUPPORT FOR FORECASTED SALES AND OPERATIONS.• PRODUCT MIX ANALYSIS • COORDINATION WITH MARKETING DEPARTMENT FOR BACKUP SUPPORT • HANDLING 135 STAFF WITH SCHEDULING • STORE VISIT AND MARKET ANALYSIS FOR BETTER SALES & OPERATIONS WITH COMPARISON TO COMPETITORS.• Achieved 17 % same store sales growth over last year• Achieved 22 % all store sales growth.• Ranked first position in KSA for Operations excellence throughout year.• Added 5 new stores in given region 2014. Show less

• 

  Baskin Robbins

  Jan 2015 - now

  Manager

  Developed and Operating 50 multi-unit Baskin Robbins stores. Overview of all store P & L responsibility for in store sale, Store appearance and Employee development. Supervised 150 plus employees and 6 management personal. Business development in assigned area, New Store opening and Pre opening Setup coordination for Operations. Strategic financial planning, and accruals. Maintained ordering and Inventory supply coordination. Sales Planning, product mix and Market analysis.• Increased profits by 12 % per year and Increased Sales through New store expansion .• financial management: planning and working to budgets, maximising profits and achieving sales targets, controlling takings in the restaurant, administering payrolls, etc• Reduced employee turnover by 15% through focused Staff Planning /Scheduling , training, and team building.• Achieved cost reductions in food, labor, and inventory.• Ensuring high standards of customer service are maintained.• Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.• Implementing company policies, procedures, ethics, etc.• Handling customer complaints and queries. Show less

• 

  Keslseys Roadhouse(Quench Hospitality)

  Oct 2022 - now

  Manager