Kelvin Meeks

Experience

• 

  University of Tennessee

  Jan 2000 - Jul 2004

  • Program Manager

    Jul 2002 - Jul 2004

  • Performance Improvement Manager

    Jan 2000 - Jan 2003
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  State of Tennessee

  Jul 2004 - Aug 2011

  The Field Management Director 2 position is responsible for all aspects of field operations. This includes everything associated with establishing the strategic plan and subsequent direction at a district level for attaining the Department's mission and vision. This often entails administrative oversite of all elements of personnel performance management and professional development, program management and direction, and all organization support functions; such as supplies, inventory, and serving as an intermediary with contractors and community partners.KEY POINTS:• Maintain district leadership’s focus on the client service linkage model with the intent of driving up employee affiliation and development to ultimately improve client satisfaction and positively impact program outcomes.•Lead my district's strategy for mission & vision attainment by ensuring that all decisions and often changes are executed in a way to support the strategy.•Recognize the critical role of communication and ensure effective communication amongst the district staff as well as with external stakeholders and central office.•Recruit, hire and retain competent individuals that possess the character, integrity and ethics necessary to work with our sometimes volatile population.•Monitor the efficiency of service delivery and implement changes to result in significant and sustainable improvement.•Provide oversight to and optimize administrative operations to improve program support Show less

  • Field Management Director 2

    Aug 2008 - Aug 2011

  • District Administrator

    Feb 2007 - Aug 2008

  • Family Assistance District Director

    Aug 2005 - Feb 2007

  • Performance Budget Coordinator

    Jul 2004 - Aug 2005
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  Tennessee Department of Human Services

  Aug 2011 - Jul 2012

  Assistant Commissioner of Adult and Family Services

  FIELD MANAGEMENT:* Provide technical assistance to a team of Field Management Directors related to Field Operation's issues and concerns pertaining to achieving performance benchmarks, district logistical issues, human resource needs, equipment requests, etc. * Provide supervisional sessions with Field Management Director 2s.MANAGEMENT INFORMATION SYSTEMS:*Provide direct supervision of busines process analyst and establish strategic direction and priority to systems maintenance and design team to ensure alignment with business processes and program policy.IMPLEMENTATION OF A NEW MIS SYSTEM (VIP):* Lead the implementation of a replacement MIS system and the associated coordination of all stakeholders and state partners affected by the implementation. * Serve as an active member of the MIS Project Steering Committee to determine project direction and needed resources for a successful implementation ADULT AND FAMILY SERVICES DIVISION:* Assist the AFS Assistant Commissioner in providing strategic direction across AFS program areas involving: Child Care Services, Family Assistance, Adult Protective Services, Family Assistance Service Centers, Community Services, and coordination with the Tennessee Emergency Management Agency (TEMA) Show less

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  State of Tennessee

  Jun 2012 - Jan 2018

  Provide leadership and direction to the TennCare and CoverKids Eligibility Determination Organization. In doing so, I provide interpretation of federal Medicaid law and regulation as well as all guidance provided by the Centers for Medicare & Medicaid Services (CMS). In addition, I'm charged with ensuring compliance with state and federal rules and regulation to maintain accountability for use of federal funding and expected service levels to applicants and members. Further, I must ensure that policies and procedures developed and executed are reflective of requirements mandated by applicable consent decrees. This is accomplished by providing direction to staff that are accountable for policy development and program monitoring. Show less Like many states preparing for the changes set forth in the Patient Protection and Affordable Care Act (PPACA), Tennessee compiled a team of insurance and operations professionals to plan for contingencies and to structure the sequencing of critical decisions to allow for maximum flexibility within an ever changing climate of health care policy and regulation. The primary objective of the Planning Initiative team is to limit the number of decisions to those absolutely necessary and the timing of such decisions to the point at which the team has the maximum possible information. . As a member of this five (5) person team, my primary responsibilities include:* Overseeing the day-to-day project activities, a majority of which are executed through the use of contracted consultant teams,* Preparing procurements necessary for possible implementation of a state based exchange, including call center operations and SHOP system development,* Coordinating integration across the Planning Initiative’s various project teams to ensure that projects remain on schedule, on budget and within defined quality standards, * Ensuring compliance with all requirements related to federal grant procurement and reporting,* Ensuring preparedness for meeting federal certification standards,* Coordinating with IT staff within HCFA to develop a comprehensive systems testing plan, and* Assessing the staff resource needs of the Planning Initiative team. Show less

  • Deputy Director of Member Services

    Sept 2013 - Jan 2018

  • Director of Operations

    Feb 2013 - Sept 2013

  • Director of Contingency Planning/Operations

    Jun 2012 - Feb 2013
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  KPMG US Management Consulting

  Jan 2018 - Oct 2021

  Manager

  After an 18 year career in state government, driven by a desire for continuous growth and learning, I sought opportunities outside government. My objective was to find an organization that matched my service orientation, professional interests, and values. Having been a client of KPMG, I was afforded an opportunity to witness the KPMG staff demonstrate a focus on customer service and professional values that matched my own. Consequently, I sought and obtained a position with KPMG. I joined the firm as part of the People & Change service line. Given my state government experience I have been able to effectively bridge to other service lines, specifically with the State and Local Government line of business. My responsibilities and accomplishments include: Leveraged existing business relationships and high value service delivery to support efforts within an existing engagement to secure a 5 year contract extension. Served as a member of the pursuit team that developed a winning proposal for System Integration/Technical Advisory Services (SI/TAS) with the Tennessee Department of Human Services (TDHS) valued at $16.3M. Served as the Project Director for the aforementioned SI/TAS engagement  Lead the Tennessee Account team to prepare the account structure for transitioning to “Premier” account status; this included working with account leadership to establish a vision and objectives for the account and lead staff in the completion of activities to support these objectives. Served as a Health and Human Services Subject Matter Professional for a number of engagements; including multiple projects within the State of Tennessee, Commonwealth of Pennsylvania, and administrative entities within Florida’s Children’s Health Insurance Program (CHIP). Show less

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  KPMG US

  Oct 2021 - now

  Director