Muhammad Usman Malik

Experience

• 

  Worldcall Telecom Limited

  Jan 2007 - Jun 2007

  Customer Excellence specialist
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  Warid Telecom

  Jul 2007 - Nov 2008

  Worked in the Contact Center of Warid Telecom as a Customer Service Representive. Inbound call answering customer inquiries on account information, billing information, ordering new service or products, or outbound calls (telemarketing) using scripts It is the process of targeting, acquiring and convincing customers to buy your and product and services. And then taking good care of them after the sale so they come back again and again. Worked in the Contact Center of Warid Telecom as a Customer Care Officer. Dealing with prepaid, postpaid, and Corporate Customer queries, Keeping quality in mind.

  • Customer Service Representitive

    Jun 2007 - Nov 2008

  • Customer Service Representative

    Jul 2007 - Jan 2008
• 

  Telenor

  Oct 2008 - now

  I believe customer is money. The success of any business depends on the way it treats its customers. Whether you are in a service-oriented industry or not, your relationship with your customers will reflect on the company's bottom line. As a Channel Experience and Insight Executive.Also worked in other departments:System and Process Department Quality Assurance DepartmentFranchise Support ExecutiveNetwork Operation CenterInbound and Outbound sales

  • Customer Service Specialist

    Nov 2008 - now

  • Channel Sales Executive

    Oct 2008 - Jun 2015
• 

  Sefam Pvt Limited (Bareeze)

  Jan 2012 - Jan 2013

  Manager
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  Ali & Usman embroidery embellishment

  Jan 2013 - now

  Owner

  MISSION STATEMENT: TO BE THE MOST COMPETITIVE & PRODUCTIVE ORGANIZATION IN THE APPAREL SUPPLY-CHAIN GLOBALLY.If you have a business with a small budget, this is a cost effective way to market your brand and give your clients personalized gifts or apparel. You can view the full range of embroidery garments we have made as per the client requirements in the pictures.https://www.facebook.com/pages/Ali-Usman-embroidery-embellishment/1416086115313553For OrdersContact: 0092 321 8888872Address: Quaid-e-Azam Industrial Estate Kot lakhpat, Lahore Pakistan. Show less

• 

  ELAN

  Jan 2014 - Jan 2015

  ELAN
• 

  Al-Karam Textile Mill

  Jan 2014 - Jan 2015

  Al-Karam Textile Mill
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  USA Embroidery

  Jan 2014 - now

  Owner