Muhammad Usman Malik

Muhammad Usman Malik

Customer Excellence specialist

Followers of Muhammad Usman Malik3000 followers
location of Muhammad Usman MalikLahore, Punjab, Pakistan

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  • Timeline

  • About me

    General Order Supplier | Wholesaler | Distributor | Supplier | Vendor | Business Owner | Entrepreneur

  • Education

    • Skans

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    • Skans school

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    • City School lahore

      1993 - 1998
      Bachelor's degree Accounting
    • National finishing school

      1999 - 2001
      Matriculation Science
  • Experience

    • Worldcall Telecom Limited

      Jan 2007 - Jun 2007
      Customer Excellence specialist
    • Warid Telecom

      Jul 2007 - Nov 2008

      Worked in the Contact Center of Warid Telecom as a Customer Service Representive. Inbound call answering customer inquiries on account information, billing information, ordering new service or products, or outbound calls (telemarketing) using scripts It is the process of targeting, acquiring and convincing customers to buy your and product and services. And then taking good care of them after the sale so they come back again and again. Worked in the Contact Center of Warid Telecom as a Customer Care Officer. Dealing with prepaid, postpaid, and Corporate Customer queries, Keeping quality in mind.

      • Customer Service Representitive

        Jun 2007 - Nov 2008
      • Customer Service Representative

        Jul 2007 - Jan 2008
    • Telenor

      Oct 2008 - now

      I believe customer is money. The success of any business depends on the way it treats its customers. Whether you are in a service-oriented industry or not, your relationship with your customers will reflect on the company's bottom line. As a Channel Experience and Insight Executive.Also worked in other departments:System and Process Department Quality Assurance DepartmentFranchise Support ExecutiveNetwork Operation CenterInbound and Outbound sales

      • Customer Service Specialist

        Nov 2008 - now
      • Channel Sales Executive

        Oct 2008 - Jun 2015
    • Sefam Pvt Limited (Bareeze)

      Jan 2012 - Jan 2013
      Manager
    • Ali & Usman embroidery embellishment

      Jan 2013 - now
      Owner

      MISSION STATEMENT: TO BE THE MOST COMPETITIVE & PRODUCTIVE ORGANIZATION IN THE APPAREL SUPPLY-CHAIN GLOBALLY.If you have a business with a small budget, this is a cost effective way to market your brand and give your clients personalized gifts or apparel. You can view the full range of embroidery garments we have made as per the client requirements in the pictures.https://www.facebook.com/pages/Ali-Usman-embroidery-embellishment/1416086115313553For OrdersContact: 0092 321 8888872Address: Quaid-e-Azam Industrial Estate Kot lakhpat, Lahore Pakistan. Show less

    • ELAN

      Jan 2014 - Jan 2015
      ELAN
    • Al-Karam Textile Mill

      Jan 2014 - Jan 2015
      Al-Karam Textile Mill
    • USA Embroidery

      Jan 2014 - now
      Owner
  • Licenses & Certifications

    • Google Digital Marketing

      Google
      Aug 2020