Ivens Mendonca

Experience

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  PricewaterhouseCoopers LLP

  Aug 1996 - Jul 2006

  * Responsible for managing most of the cross-functional infrastructure projects with a team of 12 PMs.* Responsible for mitigating the risk inherently involved in deploying a new technology. Directed a team of 15 individuals responsible for compatibility testing and support integration.* The Business Linkage consisted of 4 full time internal relationship managers* The Business Separation Office is responsible for program managing the IT portions associated with spinning off portion of the business, including the sale of PwC Consulting to IBM (2 staff)* Technical Documentation & Reporting is responsible for technical documentation and for producing consolidated project status reports (staff of 4)* The Project Office is responsible for managing the project initiation processes, implementing and managing a project management methodology, setting project management standards, providing project QA/Healthchecks and managing a project management community of interest. (staff of 4) Show less

  • Applications Development Director, Global Compliance Systems

    Jun 2002 - Jul 2006

  • PMO Director

    Nov 1998 - May 2002

  • Senior Project Manager

    Aug 1996 - Nov 1998
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  Consolidated Catholic Administrative Services

  Oct 2006 - Feb 2024

  Director of Technology and Business Operations

  Reporting directly to the Executive Director, I oversaw Technology, Finance, HR, Accounting, Budget & Planning, Legal, Facilities and Architecture, DevOps, and Risk Management in support of our mission in the USA, Canada, and the Philippines. Accomplishments include: ✓ 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐀𝐝𝐯𝐢𝐬𝐨𝐫 𝐚𝐧𝐝 𝐃𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐌𝐚𝐤𝐢𝐧𝐠: Acted as a strategic partner to the Executive Director, leading the development and execution of strategies to ensure operational excellence. ✓ 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧: Established a centralized service organization that supports a wide range of institutions, significantly reducing costs by millions of dollars annually.✓ 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Managed a newly formed shared services organization resulting from centralizing fundraising, oversight, and corporate operations, achieving a 20% annual cost reduction.✓ 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Enhanced systems, processes, and procedures, improving service quality and effectiveness. Promoted a culture of transparency, reporting, and accountability.✓ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Provided leadership in designing and implementing a new organizational structure that enhanced collaboration across four distinct entities.✓ 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐚𝐧𝐝 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Selected and implemented Salesforce and Sage Intacct as core technologies. Led a multinational team and drove technical strategies to enhance fundraising and event management.✓ 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠: Addressed budget variances and cash shortfalls through cross-team collaboration. Improved financial reporting mechanisms, enhancing visibility and accountability through regular reviews of P&L statements, cash flow forecasts, and balance sheets.✓ 𝐎𝐮𝐭𝐜𝐨𝐦𝐞 𝐚𝐧𝐝 𝐌𝐞𝐭𝐫𝐢𝐜𝐬 𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠: Integrated MS PowerBI to access and analyze financial data and fundraising KPIs, enhancing data-driven decision-making. Show less

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  Self-employed

  Jan 2024 - now

  Independent Consultant

  Independent Consultant | Strategic IT and Business Operations Leadership and TransformationAs an independent consultant, I leveraged my expertise in technology and business transformation to provide strategic IT guidance, implementation, and project management services to various clients. During this period, I focused on delivering customized solutions that informed operational efficiency to drive business growth, systems, and process efficiency.

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  YMCA of Metropolitan Atlanta

  Jul 2024 - now

  Director of IT and Business Intelligence Solutions

  Responsible for delivering technology-based business capabilities, including business transaction processing systems, CRM, collaboration platforms, mobile apps, integration tools, and business intelligence systems. Work with department and program leaders to provide advice, counsel, and support services to deliver coordinated, aligned, and integrated systems via a distributed IT governance and delivery model.