Britney Hammonds

Britney Hammonds

Data Entry Clerk- Team Lead

Followers of Britney Hammonds317 followers
location of Britney HammondsCharlotte, North Carolina, United States

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  • Timeline

  • About me

    Spectrum Enterprise Technical Support

  • Education

    • My Computer Career

      2017 - 2018
      Information Technology
    • York Technical College of Rock Hill

      2011 - 2014
      Certificate Medical/Clinical Assistant

      Relevant Coursework: Billing and Reimbursement, Medical Terminology, Basic Medical Lab Techniques, Medical Systems and Procedures, Anatomy and Physiology, Medical Assisting Clinical Procedures, CPR/BLS

  • Experience

    • Manpower/ JP Morgan

      Aug 2013 - Apr 2019
      Data Entry Clerk- Team Lead

      Processed incoming federal tax payments and returns in multiple systems accuratelyWorked in a high volume production environment, with the ability to key 8000 KPMAbility to meet production goals while maintaining high attention to detail and accuracy

    • Carolina Medical Consultants

      Jun 2014 - Nov 2017
      Registered Medical Assistant/Referrals Coordinator

      Maintain tracking and documentation on referrals, ensure referrals are addressed in a timely manner, remind patients of scheduled appointments via phone or mail, start and complete prior authorizations for any tests or services.

    • It Works! Global

      Apr 2018 - Dec 2018
      Independent Distributor
    • Alight Solutions

      Sept 2018 - Sept 2019
      Customer Care Representative

      Handled a high volume of inbound calls from clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their healthcare benefits and 401K savings planAbility to navigate multiple screens and systems to provide answers and support, including assisting the customer with navigating the systemCreated and updated files in the database and communicating with third parties to research and assist the customer with updates or inquiries

    • Spectrum Business

      Jan 2020 - now
      • Commercial Tech Support Rep II

        Aug 2020 - now
      • Commercial Tech Support Specialist

        Jan 2020 - Aug 2020
    • Spectrum Enterprise

      Apr 2022 - now
      Technical Support Specialist I
  • Licenses & Certifications

    • Registered Medical Assistant

    • CPR for Healthcare Providers

      Jun 2016
    • MTA: Networking Fundamentals - Certified 2017

      Microsoft
    • MTA: Mobility and Device Fundamentals - Certified 2017

      Microsoft
      View certificate certificate
    • MTA: Windows Operating Systems Fundamentals - Certified 2017

      Microsoft
      Oct 2017
      View certificate certificate
    • MTA: Security Fundamentals - Certified 2018

      Microsoft
      Feb 2018
      View certificate certificate