Scott Yerxa

Experience

• 

  Agilent Technologies

  Jan 1998 - Jan 2007

  New Product Service Engineer

  * Developed VB.NET software program for product upgrades, saving > $100K per year. Increased upgrade volume sales 20% and cut in half time-to-quote upgrades.* Created and managed implementation solution for hardware repair, field testing, calibration and hardware upgrades.* Created field upgrade and installation procedures for worldwide field service centers.* Developed calibration, verification, and troubleshooting programs using VB6 and VB.NET to support RF cellular test equipment.* Worked with cross-functional teams on future product designs meeting customer needs.* Provided on site repairs of RF test equipment with reliability problems.* Supported large global installed base of a multi-format cell phone test set with market size of hundreds of millions dollars. Show less

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  Itron, Inc.

  Jan 2007 - Jan 2008

  Sr. Application Engineer

  * Developed sales tools.* Conducted pre-sales product presentations, competitor analysis, provided product specific training.* Supported Fixed Network Product Managers.* Managed the priority processes upgrading customers to a new application.

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  Smiths Microwave

  Jan 2008 - Jan 2012

  Sr Application Engineer

  • Provided technical support including developing sales tools, white papers, data sheets, and other marketing information• Trained both sales and customers understand the RF, AC, DC and Data products also proper grounding practices per National Electrical Code specifications• First and second level support for sales/ customer’s with applications configurations and troubleshooting• Analyzed competitor products and prepare technical product comparison reports

• 

  Lite-Check

  Jan 2012 - Jan 2013

  Product Manager / Project Manager

  • Specified market requirements for future products by conducting market research supported by on-going visits to current and prospective customers. • Managed the product line life-cycle from strategic planning to tactical activities.• Facilitated the definition of project scope, goals and deliverables, using Agile Technics to lead the planning and implementation of new product development.

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  Smiths Microwave

  Jan 2013 - Jan 2017

  Sr. Application Engineer

  Called back to: • Provided technical support including developing sales tools, white papers, data sheets, and other marketing information• Trained both sales and customers to understand the RF, AC, DC and Data products also proper grounding practices per National Electrical Code specifications• First and second level support for sales/ customer’s with applications configurations and troubleshooting• Analyzed competitor products and prepare technical product comparison reports

• 

  Infinite Electronics, Inc.

  Jan 2017 - Jan 2019

  Senior Application Engineer

  This is Smiths Microwave.

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  Raycap

  Jan 2019 - Jan 2020

  Sales Support Manager
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  Lite-Check

  Jan 2021 - May 2023

  • Responsible for maintaining a professional and satisfied relationship with customers by marketing, selling, and servicing the Certifier product line. • Achieve maximum sales profitability and growth for the Certifier product line in conjunction overseeing all support and installation requirements. • Helping customers through troubleshooting while educating about the features and benefits of Lite-Check's complete product portfolio.

  • Product Manager

    Jan 2023 - May 2023

  • Product Support Engineer

    Jan 2021 - Jan 2023
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  Alliance Machine Systems International, LLC

  May 2023 - Jan 2024

  Technical Product Support Lead

  • Responsible for overseeing the daily operations of the technical support team as well as participating as an active member of the team.• Manage a team of fulltime, part time and remote team members.