Rose Marie Arvesu-Bacalzo

Experience

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  Globe Group

  Jul 2014 - now

  Support RAN scope projects and activitiesNetwork Performance AccessQuality Fault ticket configuration,modification and troubleshooting for both NOKIA/HUAWEIHealth checking of RAN NMSSupports CRFS/TRFS siteIntegration,optimization,configuration and troubleshooting of cell sites Fault and Change management of 2G,3G,4G and 5G technology.Network Performance - Triage MoversNOKIA site checking, XML configurations and monitoring via NETACT 1,2 and 3 Show less Root Cause Analysis of all technologies even 5G site performanceRTWP frequency isolation and scanningAnalyze root cause of RAN site included in daily movers by checking network performance threshold via OSS tool (mycom) and RAN site status via H-U2000.Table-top daily mover site to apprehend clearly the site signal quality, intended coverage, network traffic and even site neighbors. Initially provides checking in complaint handling such as account parameters in HLR and Amdocs (CRM), subscriber network subscriptions and usages (e.g. FUP), data logs, call and SMS logs(e. g. RGS/SEQ),signal experience/s in the area, RAN site/s status and uses reference/s tracker of site capacity and interferences.Helps to improved signal issues for Postpaid, Executive and Platinum accounts by being a medium to make possible installation of interim solution (FEMTOCELL, CEL-FI and PICO CELL-Plug-and-Play).Work on with the capacity trends of Base Station Service Overload and Board Overload in providing reports of unique NodeBs count. Show less Alarm Monitoring and perform Health Check of BSC/s, RNC/s and IP clock server for the awareness in utilizing an effective management system.Integration, Implementation, Troubleshooting, Simulation and Modification of GSM (2G), 3G and LTE system structures using Clarity and Network Monitoring Element (M2000,U2000 and U2020).Conducting and analyzing Reports using Performance Report Management for maintaining the standard qualities of the network.Coordinating with Help desk department for the customer relations concerns and analyzing their problems for giving a data’s regarding the status of sites.Responsible for assisting Site engineer for data gathering and updates. Show less

  • Network Access Service and Assurance Engineer

    Jul 2024 - now

  • Service Operation Engineer - NP/RAN Expert

    Oct 2021 - now

  • TAC-Expert

    Oct 2019 - Oct 2021

  • Network Specialist-RAN/TAC

    Jul 2014 - Oct 2021