Nektaria Georgali

Experience

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  Hellenic Telecommunications Organization

  Jan 2000 - Jun 2003

  Telephone Operator
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  Research International S

  Oct 2000 - Oct 2001

  Market research
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  Athens 2004 software

  Jun 2004 - Sept 2004

  IInstallation and Technical Support Specialist

  Installation and support of Athens 2004 software.

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  Siemens

  Nov 2004 - Jan 2007

  Software Engineer

  Working for Hipath8000 (OpenScape Voice) Software PBX based on VoIP technologies.

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  Siemens Enterprise Communications

  Feb 2007 - May 2009

  Software Engineer

  Working in a team-spirit environment for developing the Hipath8000 (OpenScape Voice) Software PBX based on VoIP technologies. Main duties included: Requirement analysis for applying open protocols (SIP/CSTA), Coordination of activities and implementation of new Features, Programming in C++, Technical document writing and reviewing, Testing of new Implementations, bug solving.

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  Unify

  Oct 2013 - Feb 2021

  Software Engineer

  Working in a multicultural team environment for developing the Hipath3000/OpenScape Business Software PBX features, based on CSTA protocol. Main duties included: Development: Requirement analysis for applying CSTA protocol, Coordination of activities, Mentoring new hires, Implementation of new Features, Programming in C/C++, Writing and Reviewing Technical document, Testing of new Implementations, Bug solving.Process Improvement: Member of the teams OSBiz and GPTW that identified and applied Lean Agile Methodologies and Great Place to Work processes, respectively. Show less

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  Atos

  Feb 2021 - now

  Project Manager

  Working in a multinational environment, cooperating with seventeen different teams across the world (Brazil, USA, Germany, Greece, Romania, Spain) and running Agile, Waterfall and mixed project activities for eleven different products (2 of them are New Cloud Software as a Service products -SaaS- implemented from scratch)Main Responsibilities:1. Lead the project management activities of the development phase for the products of my responsibility. - Identifying the stakeholders, their impact and involvement and engaging them to the project - Decide an efficient information process that will be followed (regular sync calls, status emails, status confluence pages, Jira plans/portfolios) - Organizing, Planning, Monitoring and Running the Content Definition-Implementation-Quality Assurance-Security Testing-Documentation -Academy Training-Field Trial (bug Fixing) phases throughout the different Milestones - Identifying Risks via regular calls and direct communication with key stakeholders: Propose and Apply immediate Solutions or Escalating them if necessary. - Running Retrospective meetings at the End of Important Milestones and at the completion of the project for identifying improvements in the processes.2. Coordinating the sustaining activities for the products of my responsibility. - Monitor and Compare current and trend values of KPIs with the targets. - Keep yearly statistics, compare, evaluate and apply improvements for improving KPIs - Evaluate the KPIs and propose new more efficient ones with new targets per year. - Coordinate Development and Support team for accelerating the delivering of the Ticket Fixes to the customers.3. Participation in process Improvement team meetings for identifying waste-time processes and establish efficient work procedures Show less

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  Mitel

  Oct 2023 - now

  Project Manager