Babajide Alabi

Experience

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  UBA Group

  Feb 2008 - Mar 2009

  Banking Associate

  Pursued leads and potential customers to expand services and products offered.Aided customers in opening, managing, and optimizing their bank accounts.Provided advisory services for customers regarding available financial services.Referred customers to financial specialists in the event of specialized needs and resolved issues regarding customer portfolios.Performed other administrative duties such as data entry using the banking software.

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  First City Monument Bank Limited

  Jul 2009 - Aug 2012

  Account Officer

  Helped customers manage their money to balance risk and returns with an applicable knowledge of the banking industry utilizing different investment and consumer products offered.

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  Volkswagen AG

  Aug 2012 - Mar 2016

  Sales Development Representative

  Served as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documented them.Reviewed the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieved goals.Facilitated interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time.Collaborated, problem solved and/or strategized upcoming client meetings with team members.Prepared necessary documentation or visuals for clients to demonstrate performance of campaigns; analyzed trends in C-Sat/NPS scores to identify areas of improvement.Worked with the sales and marketing teams to drill customer references and developed case studies. Show less

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  Peugeot

  Mar 2016 - Feb 2020

  Territory Sales Lead

  Worked closely with lead sales teams and business development professionals playing a pivotal role in helping meet organizational go-to-market objectives and achieving revenue goals. I also worked independently and at certain times managed others with receiving general direction rather than direct supervision.