Panagiotis Theofilopoulos

Experience

• 

  Vodafone

  Nov 2001 - Aug 2008

  Responsible for 3pl’s performance management through specific indicators.Responsible for reassuring smooth operation between shop’s, distribution and warehouse .

  • Administrator

    Mar 2008 - Aug 2008

  • Warehouse Storekeeper

    Mar 2004 - Mar 2008

  • Customer Care Representative

    Nov 2001 - Mar 2004
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  3wLogistics (WWW) - ΔΙΑΔΙΚΤΥΑΚΗ ΜΕΤΑΦΟΡΙΚΗ Α.Ε.

  Sept 2008 - Oct 2012

  Communicate with customers, management of customers complaints concerning logistics services .Immediate investigation of any failure, determining the causes and implementing corrective actions.Responsible for observance and implementation of the company’s procedures in order to follow the (ISO 9001) quality system . 33% reduction of personnel, after study and specify storage products procedures taking into account the specificities of each product, achieving smoother operation of the warehouse and increase productivity by 20% .Personnel management in collaboration with the supervisors of the relative departments for the general functioning of the company's warehouses.Daily Report of the warehouse work through control of corresponding indicators. Creating Returns Department,the structure, procedures and organize logistics services.Continuous supervision and improvement of procedures in order to assure smooth operation of all customers returns.Reduce returns costs through the design of a revolutionary process always in close cooperation with our customers.

  • Customer Care & Quality Assurance Manager

    Apr 2011 - Oct 2012

  • Warehouse Manager

    Jan 2009 - Mar 2011

  • Product Return Manager

    Sept 2008 - Dec 2008
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  FAMAR

  Jan 2012 - Apr 2018

  Warehouse Supervisor

  Continuous supervision of warehouse processes & the good functioning and operation of mechanical equipment. Responsible for the smooth operation of computerized warehouse infrastructure .Personnel management for achieving the daily goals, the movement of goods and the general functioning of the warehouse, through specific indicators (KPI’s) .Weekly Report of the warehouse work & distribution of products through control of corresponding indicators.Responsible for the correct implementation and observance of all procedures laid down by the company’s quality system . Show less

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  Alcon

  Apr 2018 - now

  • EMEA W&D Senior Project Manager

    Jun 2020 - now

  • Warehouse & Distribution Manager

    Apr 2018 - Jun 2020