Panagiotis Theofilopoulos

Panagiotis Theofilopoulos

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  • Timeline

  • About me

    EMEA W&D Senior Project Manager at Alcon

  • Education

    • Public Institute of Professional Training

      2001 - 2003
      Diploma of Professional Training Network Technician
    • University of East London Cass School of Education and Communities

      2019 - 2020
      Master of Business Administration - MBA International Business
  • Experience

    • Vodafone

      Nov 2001 - Aug 2008

      Responsible for 3pl’s performance management through specific indicators.Responsible for reassuring smooth operation between shop’s, distribution and warehouse .

      • Administrator

        Mar 2008 - Aug 2008
      • Warehouse Storekeeper

        Mar 2004 - Mar 2008
      • Customer Care Representative

        Nov 2001 - Mar 2004
    • 3wLogistics (WWW) - ΔΙΑΔΙΚΤΥΑΚΗ ΜΕΤΑΦΟΡΙΚΗ Α.Ε.

      Sept 2008 - Oct 2012

      Communicate with customers, management of customers complaints concerning logistics services .Immediate investigation of any failure, determining the causes and implementing corrective actions.Responsible for observance and implementation of the company’s procedures in order to follow the (ISO 9001) quality system . 33% reduction of personnel, after study and specify storage products procedures taking into account the specificities of each product, achieving smoother operation of the warehouse and increase productivity by 20% .Personnel management in collaboration with the supervisors of the relative departments for the general functioning of the company's warehouses.Daily Report of the warehouse work through control of corresponding indicators. Creating Returns Department,the structure, procedures and organize logistics services.Continuous supervision and improvement of procedures in order to assure smooth operation of all customers returns.Reduce returns costs through the design of a revolutionary process always in close cooperation with our customers.

      • Customer Care & Quality Assurance Manager

        Apr 2011 - Oct 2012
      • Warehouse Manager

        Jan 2009 - Mar 2011
      • Product Return Manager

        Sept 2008 - Dec 2008
    • FAMAR

      Jan 2012 - Apr 2018
      Warehouse Supervisor

      Continuous supervision of warehouse processes & the good functioning and operation of mechanical equipment. Responsible for the smooth operation of computerized warehouse infrastructure .Personnel management for achieving the daily goals, the movement of goods and the general functioning of the warehouse, through specific indicators (KPI’s) .Weekly Report of the warehouse work & distribution of products through control of corresponding indicators.Responsible for the correct implementation and observance of all procedures laid down by the company’s quality system . Show less

    • Alcon

      Apr 2018 - now
      • EMEA W&D Senior Project Manager

        Jun 2020 - now
      • Warehouse & Distribution Manager

        Apr 2018 - Jun 2020
  • Licenses & Certifications

    • ASCM Corporate Membership

      Association for Supply Chain Management (ASCM)
      Feb 2025
      View certificate certificate
    • Giving and Receiving Feedback

      LinkedIn
      Sept 2023
      View certificate certificate
    • Basic Life Support

      BIOSAFETY S.A.
      Sept 2016
    • Project Management Professional (PMP) Preparation Course 45h

      Project Management Institute
      Feb 2024
    • Lean Six Sigma Green Belt

      Alcon
      Jun 2024