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Vanessa Venegas

Vanessa Venegas

Housekeeping and Front Desk assistant manager

Followers of Vanessa Venegas585 followers
location of Vanessa VenegasLos Angeles Metropolitan Area

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  • Timeline

  • About me

    Front office operations director SLS Beverly Hills. ELP graduate 2022 Marriott International

  • Education

    • Universidad Panamericana

      2009 - 2010
      Institutional communication master degree Business/Corporate Communications

    • Universidad Panamericana

      2002 - 2006
      Bachelor of business and hospitality managment Hospitality Administration/Management

  • Experience

    • The Westin Los Angeles Airport

      Oct 2007 - Feb 2010
      Housekeeping and Front Desk assistant manager

      Rooms internship program between housekeeping and front desk in which I develop communication systems that improved the operation of the hotel; it impact our room readiness time in order to satisfy guest needs. Develop a trainee for HSKP supervisors. Implementation of laundry control and room inspection.

    • Grupo Marhnos

      Jun 2009 - Feb 2010
      CEO's assistant

      Assist the CEO at his daily operations among the company. Creation of several projects that support the operation of construction projects inside and outside the country. Events organization. Social responsibility and communication committee member.

    • St regis Bahia Beach Puerto Rico

      Oct 2010 - May 2012
      Front Office Supervisor/Manager on duty

      Manage all front office areas such as front desk, concierge, bellman's, doorman's, butlers, valet parking and transportation to anticipate, satisfy and exceed guest needs.

    • W Hollywood Hotel

      May 2012 - Aug 2022

      Manage all style areas such as rooms, residences, pool and public areas in order to maintain and establish brand standards, quality control and operational processes to satisfy guest needs and meet budget goals.

      • Front Office Manager

        Aug 2014 - Aug 2022

      • Assistant Director of Style

        May 2012 - Aug 2014

    • The Westin Los Angeles Airport

      Nov 2013 - Nov 2013
      Housekeeping director (taskforce)

      Assist the department during the transition of directors. Implementation of brand standards, new linen procedures to control their PAR and development of supervisors trainee for new system usage to control de house.

    • W Hollywood Hotel & Residences

      Jan 2017 - Aug 2022
      Director Of Front Office

    • SLS Hotel, A Luxury Collection Hotel, Beverly Hills

      Aug 2022 - now
      Director of Front Office Operations

  • Licenses & Certifications

    • Strategic plans for your organization

      Universidad Anáhuac
      Sept 2011

  • Honors & Awards

    • Awarded to Vanessa Venegas
      TC of the 3RD quater 2019 W Hollywood Hotel and Residences November 1, 2019 Manager of the 3RD quater. Increase check in experience 5.6 points. Finished 2nd place at enrollments west area. Employee engagement was increase 3 points.
    • Awarded to Vanessa Venegas
      TC of the 2nd quarter W Hollywood Jun 2016
    • Awarded to Vanessa Venegas
      TC of the year W Hollywood hotel Dec 2015 Manager of the year
    • Awarded to Vanessa Venegas
      Talent coach of the 1st quarter 2014 W hollywood Apr 2014
    • Awarded to Vanessa Venegas
      Legendary performance of the month St Regis Bahia Beach Nov 2011

  • Volunteer Experience

    • Wish Granter

      Issued by Make-A-Wish foundation on Nov 2014
      Make-A-Wish foundationAssociated with Vanessa Venegas

    • Volunteer

      Issued by Ronald McDonald House Los Angeles on Nov 2014
      Ronald McDonald House Los AngelesAssociated with Vanessa Venegas