Melissa Berry

Experience

• 

  Kronos

  Apr 1998 - Apr 2004

  Project Manager
• 

  Experian

  Apr 2004 - now

  Manage team of IT Program, Project/Product Managers and Scrum Masters delivering enterprise-wide cloud migration to AWS• Led operational excellence team that created project and program best practices and project quality audit, reducing project management-related internal audit findings by 75% • Implemented ServiceNow PPM tool and processes as the Product Owner, to centralize project requests, track outcomes, view demands vs. resource capacity, and provide portfolio reporting• Oversaw third-party internal service desk onboarding to provide multi-language support globally resulting in improved software and hardware asset management, and application, email and network administration support• Identify customer needs, strategy definition, and success parameters to better oversee SSO, API COE and File Transfer product management responsibilities leading to better-defined roadmaps that exceed customer expectations• Implementation of intake process to improve requirements definition and on-time delivery• Deliver high impact, global and highly cross-functional initiatives such as compliance and legal initiatives that led to elimination of physical media, roll-out of email encryption technologies, multi-credit bureau collaboration on consumer-impacting updates to credit reporting• Coordinate Risk / Control Self-Assessment process for technology organization• Led a global, company-wide innovation process to align strategies, progress ideas, and manage the innovation portfolio • Successfully integrated start-up cross-device marketing company that required blending disparate employee culture and technology platforms to the satisfaction of both acquired company and Experian stakeholders• Achievements: Information Security MVP Award in 2006 for enterprise-wide information security program; Compliance Award 2008 for data monitoring project; Stock awards for outstanding performance in 2020, 2021, and 2022; rated high or exceptional performer 17 years in a row Show less

  • Director of Program Management

    Jun 2022 - now

  • Program Manager

    Apr 2004 - Jun 2022