Elizabeth Rodriguez Diaz

Elizabeth Rodriguez Diaz

Camp Councelor

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location of Elizabeth Rodriguez DiazBaltimore City County, Maryland, United States

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  • Timeline

  • About me

    Training and Development Professional

  • Education

    • Valencia Community College

      2010 - 2011
    • University of Maryland Global Campus

      2019 - 2020
      Bachelor of Arts - BA English Language and Literature, General
    • Embry-Riddle Aeronautical University

      2011 - 2015
      Bachelor of Applied Science (BASc) Aerospace, Aeronautical and Astronautical Engineering
  • Experience

    • Embry-Riddle Aeronautical University

      Jun 2012 - Aug 2012
      Camp Councelor
    • Lambda Theta Alpha Latin Sorority, Inc.

      Jan 2013 - Dec 2014
      Chapter President
    • Areas, United States

      Feb 2017 - Jun 2020

      Trained Operations leadership to maintain and organize current training materials and activities to exceed company standards. Engaged with daily Operations to consult on best practices and opportunities. Increased leadership engagement with survey data collection and evaluation to increase sales and profit. Developed nationally used training materials to expand knowledge of sales techniques. Gather qualitative and quantitative data to better GUEST Experience. Mentor and train new hires and leadership to meet company standards. Organized celebrations and awards to celebrate achievements.

      • Guest Experience Manager

        Aug 2018 - Jun 2020
      • GUEST Champion Trainer

        Feb 2017 - Jul 2018
    • Rebel Corp Global

      Jan 2018 - Jul 2018
      Communications Specialist

      Oversee all major communication. Facilitate weekly meetings between department heads and clients. Create content and photography for company and clients. Maintain project timelines.

    • Self-employed

      Jun 2020 - now
      Training and Development Professional
  • Licenses & Certifications