Deep Enrich
Elizabeth Rodriguez Diaz
Camp Councelor
106 followers
Baltimore City County, Maryland, United States
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About me
Training and Development Professional
Education
Valencia Community College
2010 - 2011
University of Maryland Global Campus
2019 - 2020Bachelor of Arts - BA English Language and Literature, General
Embry-Riddle Aeronautical University
2011 - 2015Bachelor of Applied Science (BASc) Aerospace, Aeronautical and Astronautical Engineering
Experience
Embry-Riddle Aeronautical University
Jun 2012 - Aug 2012Camp Councelor
Lambda Theta Alpha Latin Sorority, Inc.
Jan 2013 - Dec 2014Chapter President
Areas, United States
Feb 2017 - Jun 2020Trained Operations leadership to maintain and organize current training materials and activities to exceed company standards. Engaged with daily Operations to consult on best practices and opportunities. Increased leadership engagement with survey data collection and evaluation to increase sales and profit. Developed nationally used training materials to expand knowledge of sales techniques. Gather qualitative and quantitative data to better GUEST Experience. Mentor and train new hires and leadership to meet company standards. Organized celebrations and awards to celebrate achievements.
Guest Experience Manager
Aug 2018 - Jun 2020GUEST Champion Trainer
Feb 2017 - Jul 2018
Rebel Corp Global
Jan 2018 - Jul 2018Communications SpecialistOversee all major communication. Facilitate weekly meetings between department heads and clients. Create content and photography for company and clients. Maintain project timelines.
Self-employed
Jun 2020 - nowTraining and Development Professional
Licenses & Certifications
- View certificate
Account Experience™ (B2B CX) - Platinum
CustomerGaugeFeb 2021
Languages
- spSpanish
- enEnglish
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