Jannine McLeod

Jannine McLeod

Followers of Jannine McLeod590 followers
location of Jannine McLeodWatford, England, United Kingdom

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  • Timeline

  • About me

    Customer Satisfaction & Data-Driven Solutions | User Engagement and Informative Reports

  • Education

    • University of Hertfordshire

      2005 - 2010
      Bachelor of Science Financial Mathematics with Spanish
    • UA - Universidad de Alicante / Universitat d'Alacant

      2007 - 2008
      Diploma Spanish
  • Experience

    • House of Fraser

      Aug 2010 - Mar 2013

      Co-ordinate all aspects of purchase order management:- product type definition, raising line item numbers, purchase order entry and purchase order revisions.Competitor analysis including monitoring promotional trends and identifying new innovative products to range.Liaise with operations, logistics, warehouse and stores to manage deliveries into the business to ensure the timely arrival of stock.Maintain and develop excellent relationships with internal and external parties to identify and solve any problems that arise. Liaise with Store Managers and staff on a regular basis to understand customer reactions, sales trends and opportunities.Assist in the development of private label brands, creating aspirational trends whilst maintaining commercial viability. Show less Working with both Beauty and HomeWorking closely with Marketing , central buying office and Content teams to plan promotional activity online, support key category drivers and stay ahead of competition.Analysing sales weekly, arranging merchandising reports, ensure sufficient stock levels, to support planned salesResolving customer queries and complaints adequately, and passing on to the appropriate teams for immediate rectification.Actively merchandise the site to ensure customers can quickly find key lines, newness and well stocked product. Arranging photo-shoots, making sure stock is available to shoot and appropriately marked up.Launch new brands, maintain good relationships with NDC, high profile brands and suppliersRe-launching of the website Show less

      • Buying Assistant

        Feb 2012 - Mar 2013
      • Online Merchandising Assistant

        Aug 2010 - Feb 2012
    • Antler

      Mar 2013 - Sept 2019

      Ensure all projects are delivered on time and on budget through close management of the critical path.Product Development of handbags, small leather goods and travel accessories for UK retail stores and online.Work with merchandisers and factory to ensure an on time delivery of stock to hit key selling periods.Liaise with Store Managers and staff on a regular basis to understand customer reactions, sales trends and opportunities.Present collections to key business stakeholders and key accounts.Maintain and develop excellent relationships with internal and external parties to identify and solve any problems that arise. Manage and maintain all costings into the business.Calculate and manage all customer pricing for the UK and internationally. Show less Competitor analysis - including monitoring promotional trends and identifying new innovative products to range.Assist in the development of handbags and travel accessories, working closely with designers and achieve the overall strategy of the brand, as well as negotiation on price with suppliers.Chair important product development meetings with the Fareast office and communicate back to main head office working to key critical path dates.Liaise with Store Managers and staff on a regular basis to understand customer reactions, sales trends and opportunities.Manage new members of staff, develop their key skills, setting goals and aims for their personal development.Present collections to key accounts effecttivelyMaintain and develop excellent relationships with internal and external parties to identify and solve any problems that arise. Manage and maintain all costings into the business Show less

      • Buyer

        Jun 2015 - Sept 2019
      • Assistant Buyer

        Mar 2013 - Jun 2015
    • Melissa & Doug

      Dec 2019 - Jun 2021
      International Specialty Sales Representative
    • Hive Learning

      May 2023 - Mar 2024
      Customer Success Manager
  • Licenses & Certifications

    • IBM Programme in Data Analytics

      IBM
      Mar 2023
    • Cybersecurity Awareness Training

      ESET