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Tanmay Mathur

Tanmay Mathur

Technical Support Team Lead

Followers of Tanmay Mathur2000 followers
location of Tanmay MathurGurugram, Haryana, India

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  • Timeline

  • About me

    Senior Manager - Product Adoption at BirdEye

  • Education

    • Stratford University

      2012 - 2014
      Master's degree Management Information Systems and Services

    • Symbiosis Institute of Management Studies

      2010 - 2012
      Master of Business Administration (M.B.A.) Information Technology

    • Amity Education Group

      2005 - 2008
      Bachelor’s Degree Information Technology

  • Experience

    • Dell

      Aug 2009 - Sept 2017
      Technical Support Team Lead

      The work includes managing a team of advanced resolution experts and acting as a point of escalation for their technical and personal issues.

    • Birdeye

      Jan 2018 - now

      • Senior Manager - Product Adoption

        Jan 2024 - now

      • Manager - Product Adoption

        Apr 2021 - Mar 2024

      • Team lead - Enterprise Implementation

        Jan 2018 - Mar 2021

  • Licenses & Certifications

    • ITIL