Iskender Elchi

Experience

• 

  AIESEC in Poland

  Oct 2020 - Oct 2021

  Business Intelligence Specialist

  • Market analyzation, collecting data through Google Forms and social networks.• Processing the data and building up the financial plan for upcoming seasons.• Maintaining the data in Google Spreadsheets and in Excel via weekly updates.• Presenting the results and key outcomes to Executive Board.• Managing simultaneously two teams with 4 volunteers in each, weeklymeetings, issue instructions.

• 

  Atos

  Feb 2023 - Jan 2024

  IT Engineer

  • Hardware, Software, System maintenance, ITIL.• Delivering professional and prompt service to the clients.• Managing records of all customer enquiries in the reporting system.• Analysing and resolving enquiries by providing step-by-step resolutions.• Handling incoming phone calls/e-mails from customers regarding technical issues related to hardware, software, and network.

• 

  Genius Geeks

  Sept 2023 - now

  Business Development Executive

  • Formulating and executing business development strategies to achieve revenue and growth targets.• Maintaining and developing BI solutions via dashboards and reports.• Analysation of competitor activities and market conditions to inform strategic decision-making.•Collaboration with internal teams to align business development efforts with company objectives.•Analysation of performance metrics and providing data-driven recommendations for improvements.•Establishing KPIs to measure the success of business development and partnerships. Show less

• 

  Vonage

  Apr 2024 - now

  • Technical Support Engineer (L2)

    May 2024 - now

  • Technical Support Engineer (L1)

    Apr 2024 - May 2024