Stevan Nestorovic

Stevan Nestorovic

Journalist

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location of Stevan NestorovicSerbia

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  • Timeline

  • About me

    Service Architect for Telecom and Technology

  • Education

    • Hillcrest High School

      1992 - 1993
    • University of Belgrade

      1993 - 2003
      BS Mechanical Engineering
  • Experience

    • Various Media Organisations

      Jan 1997 - Jul 2007
      Journalist

      Worked as editor, author and reporter for several radio and online media

    • Telelink

      Jul 2007 - Mar 2011
      Pre Sales Engineer
    • Comutel

      Mar 2011 - Dec 2012
      Business Development Manager
    • NCR Corporation

      Jan 2013 - Oct 2023

      Managing team of 30 network engineers in two locations (Belgrade Serbia and Glasgow UK, providing Level 1, level 2 and level 3 support for various global customers (AT&T, Vodafone...) and for different vendors (Cisco, Velocloud, F5, Riverbed…) Managing team of 60 IT Help Desk agents, providing Level 1 and Level 2 IT support for the employees of a well known multinational IT company

      • Senior Process Analyst

        May 2021 - Oct 2023
      • Practice Manager

        Aug 2019 - May 2021
      • NOC Supervisor

        Oct 2014 - Aug 2019
      • Help Desk Team Leader

        Jan 2013 - Sept 2014
    • NCR Atleos

      Oct 2023 - now
      • Service Architect

        Feb 2024 - now
      • Senior Process Analyst

        Oct 2023 - Feb 2024
    • NVIDIA

      Jul 2024 - now
      Service Consultant
  • Licenses & Certifications

    • 2022 Certification - Quick Base App Builder

      Quickbase
      Nov 2023
      View certificate certificate
    • NCRA CX Expert Badge

      Telecom and Technology
      Nov 2024
    • ITIL Foundation Level

      AXELOS Global Best Practice
      Feb 2023
    • RCSA-WAN Optimization

      Riverbed Technology
      Feb 2018
    • HTML Essential Training

      LinkedIn
      Apr 2021
      View certificate certificate
    • PRINCE2® 6th Edition Foundation in Project Management

      AXELOS Global Best Practice
      May 2023
    • Business Analysis Foundations: Business Process Modeling

      LinkedIn
      Oct 2021
      View certificate certificate
    • Micro-Certification - Performance Analytics

      ServiceNow
      Aug 2020
    • ITIL Foundation

      AXELOS Global Best Practice
      Dec 2015
    • Become an Agile Project Manager

      LinkedIn
      Nov 2019
      View certificate certificate
    • ITIL 4 ® Foundation

      AXELOS Global Best Practice
      May 2023
      View certificate certificate
    • CCNA

      Cisco
      Jan 2006