Omar Belhoussine

Experience

• 

  Majid Al Futtaim

  Jun 2009 - now

  •Lead all the Commercial systems in the 17 countries where Majid Al Futtaim Carrefour operates; including but not limited to : Back offices system, Stores applications and Logistic systems.• Support the growth of the organization through improvements in the ERP as well as the management of new countries' openings, stores (offline, online, MFC, dark stores) and new warehouses in the region.• Ensure the availability of the hardware and software at all time for smooth & efficient day-to-day operations for both internal Users and Customers.• Define, plan & optimize the budget as well as develop necessary measures towards continuous reduction of the operational cost.• Collaborate & provide expertise to different functions to ensure successful deployment/management of the solutions and projects.• Identify, assess, select and negotiate with vendors.• Manage, coach & train the Team to develop continuous pipeline for key roles. Show less Role & Responsabilities:Manage Back Office Systems & E-commerce Fulfillment:• In charge of 17 countries and around 450 stores. • Managing E-commerce fulfillment (Dark store, Picking, Packing, Dispatching) • Set how projects are run. • Gathering of project data and production of information for management review. • Managing and facilitating the portfolio management process• Ensure coordination between operational, functional and technical teams.• Managing resource capacity.• Source of guidance and advice for projects • Budget & Staff Cost.• Employee Evaluation & Appraisal Management.Key Achievements/projects:• Managing Dark store Mini fulfillment system, stock inter-store.• Planogram is an important project for the company in term of product shelf availability Offline & Online. it's prerequisite tools for other dependent business process.• New SAP ERP Technical Architecture (Data Migration, integration, …) Business Team and IT participating proactively in design. Documentation of current processes AS IS vs TO BE, GAP identification, BPD validation.• tools for other dependent business process.• Managing a development team which develop all new functions/modules for the Main Back Office system (in-house App) & maintain the Quality of deliveries.• Managing the development & interfaces between the Main Back Office System (LOGALI) & Country specific back office rules.• Maintain the Back Office data base tables and data interfaces with E-commerce systems.• Managing all the interfaces between the Back Office & financial systems and BI tool (Business object) for reports generation purpose.• Leading the Back Office System implementation in the new countries after reviewing all Back Office regulation with the Country Back Office Managers.• Managing the System Security Matrix & make sure that the Data & Access rights are maintained.• Working with Internal & External auditors to enhance & maintain Back Office process & procedures. Show less Role & Responsibilities:Leading Back Office Systems projects:• Develop a “country based” Back Office modules. • Develop All Back Office module • Develop Business cycle indicators and interface to BI tool (Business object) for reports generation purpose.• Managing the Back Office interfaced files.• Implement the Back Office Modules across all the countries.• Integrate the Back systems into one centralized Back Office system (Central Database).Key Achievements/Projects :• Created and executed project work plans and revised as appropriate to meet changing needs and new opening countries requirements.• Identified resources needed and assigns individual responsibilities.• Managed day-to-day operational aspects of a project and scope.• Reviewed deliverable prepared by team before passing to vendor.• Prepared for engagement reviews and quality assurance procedures.• Minimized exposure and risk on Back Office projects.• Ensured project documents are complete, current, and stored appropriately on shared collaborative site.• Managed data integration between systems.• Develop data validation functions and test cases in various phases of prototypes and production.• Assisted Back Office Department in the development of training materials for countries Back Office Managers & Employees.• Managing the development team tasks play the QA role for all new development. Show less

  • Director of Retails Commercial Systems / Supply Chain / Digital transformation

    Apr 2022 - now

  • Head of Back Office Systems

    Jan 2015 - Mar 2022

  • Back Office Project Manager

    Jun 2009 - Dec 2014