Alan Walker

Experience

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  Alphabet UK

  Nov 2007 - Apr 2016

  Implementing complex, large new customers, into the Alphabet business. Managing liaison and co-ordination between Sales, Account Management, and Ops areas, to ensure customer requirements are acknowledged and reacted to.Project managing service solutions - using PRINCE2 methodology -, by setting project deadlines, arranging project touch points, to ensure ultimate service delivery and ongoing continuity. People management of 8 direct and indirect reports.Responsible for a payout portfolio in excess of £1bn per annum.Accuracy and integrity of invoicing data, and relevant policies maintained.Responsible for the operational finance transactions of Alphabet, ensuring that the risk of material financial loss is minimised.

  • Implementation Manager

    Jan 2014 - Apr 2016

  • Finance Manager

    Jul 2011 - Dec 2013

  • Credit Controller

    May 2010 - Jul 2011

  • Finance Administrator

    Nov 2007 - May 2010
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  LeasePlan UK

  Apr 2016 - Aug 2017

  Implementation Manager

  Responsible for the design and delivery of leading edge customer implementation strategies for new and existing large corporate clients, as well as programme managing International wins led from the UK.Making use of and designing template documents, as well as building project documentation for complex large scale implementations, highly tailored to specific requirements.Ensuring all stakeholders (internal, external and third parties) are communicated to on relevant information, in a reliable way, and delivering all items of the project scope using the Managing Successful Programmes (MSP) methodology.Significant exposure to prospect meetings, including presenting to senior level prospect contacts to assist the New Business team in securing clients. Show less

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  ADP

  Aug 2017 - Oct 2019

  Implementation Team Manager

  Responsible for leading and developing a team of ten Implementation Consultants, whose key aim is to deliver an outstanding client onboarding experience. Delivering software implementation projects to strict time focussed deadlines.Leading Business Change Transformation projects to successful delivery, ensuring key stakeholders are kept informed and are part of the journey. Providing a point of escalation and guidance to direct reports where risks and issues are identified. Update and report to Senior Management and Executive level colleagues on the current picture of the team Project Portfolio.Manage all Human Resource related activities, from day to day administration, to maintaining appropriate staffing levels and performance management. Show less

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  CIPHR

  Oct 2019 - Jul 2020

  Head of Project Delivery

  Lead and Managed multiple high performing Technical, Project Management and Implementation Consultancy teams, comprising 30 employees. The core deliverable for our customers - spanning all varieties of public and private sector organisations - is to receive a high-quality client onboarding implementation project to embed a bespoke HR and Payroll SAAS solution, on time and on budget.Undertaken all aspects of people and senior leadership, including; career and professional development; talent management; recruitment; departmental restructuring; grievance and discipline management.In addition to people leadership, produced Management Information and insightful metrics to drive decisions and report on departmental performance is a key focus. Resource and Capacity planning to manage projected workloads.Built and delivered a clear strategy for the department. This centred around; delivering quality to all internal and external customers; continuous improvement of all aspects of People, Process and Technology; and supporting business growth by encouraging and driving revenue focused behaviour through the entire project life cycle.All aspects of stakeholder management, particularly cross departmentally and with Senior external customer contacts. Developed close working relationships with Sales, Technology and Customer Success, these have allowed increases in project throughput and revenue, technical development and customer satisfaction. Show less

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  Fitfactory Technology

  Aug 2020 - Oct 2022

  • Operations Director

    Dec 2021 - Oct 2022

  • Operations Manager

    Apr 2021 - Dec 2021

  • Customer Success Manager

    Aug 2020 - Apr 2021
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  The FSE Group

  Nov 2022 - now

  Head of Product Operations