Wendell McFarlin

Experience

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  Potbelly Sandwich Works

  Jun 2004 - Nov 2006

  Server

  - Fulfilled customers sandwich orders, pre-made batches according to recipe, maintained the cleanliness of the restaurant and checked inventory at the end of shifts.

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  Trey’s Construction Cleaning Services

  Nov 2006 - May 2008

  Owner/ Manager

  - Started own company to cleanup construction sites around the Frisco and McKinney Texas areas. - Expanded to business to provide installation of tile, wood and carpet floors, cabinets, doors, some roofing, painting and masonry. - Managed company finances and books, bid new jobs, hired and fired employees when necessary and managed the work of my employees as well.

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  City Limits Texas

  May 2008 - May 2010

  Security Manager

  - Managed the Security Team for this Concert Venue, Bar and Grill. - Managed people, entry fees and maintained the safety of everyone on concert nights. - Assisted with management of the wait staff and assisted with cleanup.

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  FMC Technologies

  May 2010 - May 2012

  Assembler/Receiving/Machinist

  - Promoted from assembler assembling parts for the Oil Field to the Receiving department. - Attained Forklift Certification and managed Raw Oilfield Parts, tagged them, and entered them into the FMC computer system. Loaded up new parts to send them off for pressure testing. - Promoted form Forklift Operator to Machinist operating CNC Machines, machining pumps, testing and painting the pumps in preparation for Shipment to the field.

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  Cheddar's Scratch Kitchen

  May 2012 - Apr 2013

  Bartender

  - Served tables and was later promoted to Bartender while attending College Classes. - Learn Time Management and developed customer service skills.

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  Applebee's Neighborhood Grill + Bar

  Apr 2013 - Jan 2015

  Bartender\Manager

  - Promoted from server waiter to manager in training, managing key function of the restaurant. - Excelled in providing excellent customer service. - Learned how to manage the restaurant both front and back. - Managed and checked-in inventory. - Learned best practices for Hiring employees, firing employees, managing the Front of House.- Improved skills in delivering exceptional Customer Service.

• 

  Nebrask furniture mart

  Jan 2015 - Mar 2018

  Hard Surface Sales Expert

  - Provide direct sales to customers and achieved sales quota of $1,000,000.00 each year - Consult with customers to select the best products to meet their individual needs - Manage customer projects including scheduling, measurements and quotations - Order products, take payments and track inventory fulfillment - Initiate post sales customer follow-up calls to schedule project installations - Problem solve product and/or installation issues - Conduct Customer follow-up call to ensure customer satisfaction Show less

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  Nebraska Furniture Mart

  Mar 2018 - Oct 2018

  Kitchen and Bath Design Expert
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  Datamax Inc. (Texas)

  Oct 2018 - now

  Achievements:-Achieved 136% year-over-year revenue growth during first year in management-Received the Overachievement Award for hitting our Team Quarterly Quota twice during first year in managementJob Summary:-Review applicants' resumes to determine if they could be a potential job fit-Conduct initial job interviews both in-person and over the phone to determine if an applicant would be a good team fit-Conduct second candidate interview in-person to perform an Interest Analysis to determine if they possess the necessary skill sets to perform the daily job tasks-Conduct final candidate interviews to review the Interest Analysis with both the applicant and Vice President of Sales-Complete New Hire Paperwork prior to new sales representatives' first day of employment-Complete new hire training with new representatives within their first 100 days of employment-Develop Mutual Agreements and Action Plans to assist sales representatives in meeting their monthly goals-Conduct bi-weekly 1 on 1 meetings to help keep sales representatives on track to achieve monthly targets-Review daily activity reports and logs-Attend daily ride-alongs with all sales representatives to help ensure new customer acquisition-Assist reps in monitoring current account base by providing monthly Lease Tracker reports-Review and Sign all order packets before submitting to administration and leasing departments-Conduct weekly sales skills trainings and best practices meetings with other branches via zoom-Attend annual management development conferences Show less -Prospecting to set the initial meeting with potential Production clients both individually and with team of overlay Sales Representatives.-Building rapport with prospective Production clients and current Production customers-Gaining an understanding of what the clients' needs are. -Uncovering needs, challenges, and opportunities.-Qualifying prospective Production clients based on needs and applications etc.-Developing solutions based on those needs and applications.-Re-qualify and review needs, challenges and/or opportunities,-Finalizing the details of solutions both individually and with team of overlay Sales Representatives. Show less -Prospecting to set the initial meeting with potential clients within a given territory.-Building rapport with prospective clients and current customers-Gaining an understanding of what the clients' needs are -Uncovering needs, challenges, and opportunities-Qualifying prospective clients-Developing solutions-Re-qualify and review needs, challenges and/or opportunities,-Finalizing the details of solutions Show less

  • Area Sales Manager

    Mar 2022 - now

  • Production Systems Specialist

    Aug 2019 - Mar 2022

  • Business Process Consultant

    Oct 2018 - Aug 2019