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Alberto Palmer

Alberto Palmer

Student Intern - PL SQL Developer

Followers of Alberto Palmer496 followers
location of Alberto PalmerMexico City Metropolitan Area

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  • Timeline

  • About me

    IT Support Team Leader Azure | AWS | O365

  • Education

    • IES Virgen de la Paloma Madrid

      1999 - 2003
      Associate’s Degree Computer Technology/Computer Systems Technology Associate Degree in Computer Science Systems Administration

      Programming, Networking, Data Bases, Systems. Programming C in Windows and C in Linux.

    • Academia Sol Madrid

      2000 - 2000
      Master in Oracle - Academia Sol Master in Oracle, Database Administration Master

      Activities and Societies: Master in Oracle over Linux Slackware. Administration in Oracle over Linux in this case Slackware, I study how to control the database grow, backups, control files, and indexing. DBA in Oracle over Linux Slackware. All the functions related to DBA in Oracle, migrations, tablespaces, control files, files, database growing, indexing.

    • Centro de Formación de la Cámara de Comercio de Madrid

      1996 - 1998
      Associate’s Degree Marketing Associate Degree in Marketing and Commerce

      I just studied the first year of it.

    • Universidad Complutense de Madrid

      1994 - 2000
      Bachelor’s Degree Law School Lawyer

      I finished Law School and all that matters to the Law in Spain. I have a lot of Experience in Data Protection Law and Personal Data Protection.

  • Experience

    • Atento Teleservicios España S.A.

      May 2000 - Dec 2001
      Student Intern - PL SQL Developer

      PL/SQL Developer in Oracle, Stored Procedures, Feeds Imports Exports, Data Analysis.

    • Atento Teleservicios España

      Jan 2003 - Dec 2003
      IT Cyber Security Senior Technician

      Intrusion Test, hacking ethic, security design and projects for all the services the company had. Auditor and Consulting.

    • Atento Teleservicios España S.A.

      May 2005 - Dec 2010
      IT Cyber Security Manager

      IT Procedures, Firewall, IDS, IPS, Data Protection, Hardening, GPOs. Hacking Ethic. Intrusion Test. Perimeter Security.

    • Wells Fargo

      Jul 2011 - Aug 2011
      Project Leader

      PC Technitian - HW and SW Migrations

    • Carsforsale.com

      Feb 2012 - Feb 2017
      IT Support Team Leader

      Tasking, Trouble Shooting, Sql Server, Html, Javascript, any kind of task in web and database. Ftps, Feeds (Import and Exports Data).

    • BBVA en España

      Feb 2017 - Jan 2018
      Proyect Manager IT Support Services - Financial Software

      Bbva Bank Project , Integrate a Custom Compliance software to control Traders and Brokers. Tools: Oracle, Linux.Avaya and Cisco Support

    • Qvantel

      Feb 2018 - Nov 2018

      ICloud Technologies Support in English and ItalianVirtual MachinesElastic Search KibanaOpensource SolutionsLinuxCassandra DatabasesPrometheusNagiosDockersKafka

      • Sr. IT Support Engineer

        Sept 2018 - Nov 2018

      • IT Support Engineer

        Feb 2018 - Sept 2018

    • Repsol

      Nov 2018 - Jan 2019
      IT Cyber Security Specialist

      Security Arquitecture, Hacking Ethic, Forensic Analisys, Hardening, Intrusion Test, Perimetral Testing, Vulnerabilities, Exploits.

    • Orion Food Systems

      Jan 2019 - Feb 2020
      IT Support Manager

      IT Support mainly to Customer Service and marketing.Lead migrations from hardware to cloud solutions. Systems integrations.

    • Wipro Limited

      Jul 2021 - Sept 2022
      Advanced Remote Desktop Support

    • Hays

      Aug 2022 - Nov 2024

      IT Support for USA, Canada, Mexico, Chile, Colombia, Mexico

      • IT Senior Leader

        Oct 2023 - Nov 2024

      • IT Liaison 3

        Aug 2022 - Nov 2024

    • Cognizant

      Nov 2024 - now
      IT Team Lead

      Troubleshooting, Resolve Incident Escalations, AWS, Active Directory, O365 admin, Exchange,Azure, Software Center, Powershell, Meraki and any Sys Admin set up needed.

  • Licenses & Certifications

    • AI Fundamentals

      Cognizant
      Mar 2025