Elaine Solinap

Experience

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  VXI Global Solutions, LLC

  Jul 2020 - Jun 2021

  Call Center Agent

  Provide excellent customer service and maintain a compassionate and supportive approach when interacting with the customersSelling AT&T DirecTV products and services by offering promotions every month and upselling.Assist customers with their billing concerns and credits. Do some basic troubleshooting to assist customers.

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  Concentrix

  Jul 2020 - Nov 2020

  Customer Service Representative

  Provide excellent customer service and maintain a compassionate and supportive approach when interacting with the customersSelling AT&T DirecTV products and services by offering promotions every month and upselling.Assist customers with their billing concerns and credits. Do some basic troubleshooting to assist customers.

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  StoneTapert Insurance Services

  Jul 2021 - Dec 2021

  Insurance Agent

  Manage appointment scheduling for prospects, ensuring accurate entry of information and efficient utilization of available time slots. Make outbound calls to the prospects if they are interested in upgrading their plan coverageAssists prospects regarding their benefits for their insurance coverage and offers our services with lowered rates by 10-15%. If they agree, someone will give them a call to validate if they really want to change their current insurance

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  Prohealth Advanced Imaging

  Dec 2021 - Jul 2023

  Medical Assistant

  Conduct insurance verification and also verify who is the doctor and attorney of the patient.Setting up an appointment for the patients for their exams. Utilize electronic health record (EHR) systems to accurately document patient information, medical history, and treatment plans.Proficient in utilizing diverse electronic medical record (EMR) systems, including Med Informatix, Hive, and Outlook.Updating the demographics of the patient, including faxes, and data entry.

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  Team Abilities

  Aug 2023 - May 2024

  Patient Care Coordinator

  Organizing and reviewing the Plan of Care of the patientMaking and generating a patient Implementation plan for a Home Health companyFixing demographics of the patient, Data Entry