
Cara Stromback
English Teacher

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About me
Professional technical communicator experienced in instructional design, content creation, and project management. Highly skilled at leveraging technology to deliver accessible content to target audiences.
Education

University of Minnesota-Twin Cities
2007 - 2012Bachelor of Arts (B.A.) Political Science and Government
University of Minnesota
2019 - 2021M.S. and certificate Technical and Scientific Communication
University of Minnesota-Twin Cities
-Bachelor of Arts - BA Political Science and Government 3.36
University of Minnesota-Twin Cities
-Bachelor of Arts - BA Political Science and Government 3.36
University of Minnesota-Twin Cities
-Bachelor of Arts - BA Political Science and Government 3.36
University of Minnesota
-Master of Science Scientific and Technical Communication3.8

Beijing Foreign Studies University
2012 - 2012Mandarin Language Intensive ProgramActivities and Societies: Internship seminar with Yirenping, a non-profit organization to improve facilities for the disabled.
Experience

Fast Track Kids
May 2012 - May 2013English Teacher
Hampson English
May 2012 - May 2013English Teacher
Yinghua Academy
Aug 2013 - Aug 2015Special Education Paraprofessional
Ivy International Group
Aug 2015 - Aug 2016Program Manager· Translated student reports from English to Mandarin· Assisted admissions manager · Interviewed students and potential host families· Created new methods to recruit host families for Chinese exchange students· Managed relations between Staten Island Academy and Ivy International Group· Handled high school Chinese exchange students’ medical bills and insurance· Managed student emergencies · Coordinated activities for students

Marshall School
Aug 2016 - Aug 2017Assistant Director of EnrollmentPromoted Marshall College Preparatory School locally and in China. I created marketing materials including posters, flyers and newsletters using Adobe Creative Suite to advertise Marshall School. Showcased the best of Marshall School’s academic achievements, extracurricular activities and dormitory life. Gave PowerPoint presentations to Duluth, MN community members and to prospective applicants in major Chinese cities. Balanced Marshall School’s $6 million budget along with the director of enrollment. Accessed the school and student services web portal to gather current and incoming students’ financial information. Calculated financial aid estimates using Excel. Ensured high school international students living in Marshall School’s dormitory were safe, healthy and supported. Worked with the director of residential life and other dormitory supervisors to make sure students attended class, saw healthcare providers when necessary and had transportation to extracurricular activities. Show less

MN Houses of Representatives
Jan 2018 - Jan 2019Legislative AssistantProvided top-notch administrative support to several different state representatives. Briefed representatives daily on changing hearings, committee meetings, town halls, constituent meetings and special floor sessions. Ensured evolving schedules were up-to-dateFavorably portrayed the representatives by writing and editing constituent responses on contentious issues. Worked with MN House constituent services and research to respond to a plethora of issues. Applied writing strategies to tailor responses to the representatives’ standardsConducted effective and positive constituent outreach. Wrote cards to outstanding individuals on the representative’s behalf. Supported representatives at town halls by providing friendly customer service and empathetically listening to their needsAssisted in planning a smooth and effective representative-elect orientation retreat. Created and organized onboarding documents and spreadsheets to track representative-elects’ needs and necessary training from the MN House. Provided representative-elects with suggestions for working with lobbyists and tips for responding to constituents Show less

University of Minnesota
Feb 2020 - Jul 2022Coop Unit AssistantManaged online course content for UMN School of Nursing (SoN) faculty. Applied visual and editorial standards to online course components including exams, assignment instructions, module set up, PDFs, Word documents, Google Docs and school policiesEnsured content met accessibility standards and adhered to AP style by negotiating with faculty members and staying abreast on best practicesStreamlined the online course-set up process before each semester began. Taught faculty and colleagues strategies to embed an entire semester’s worth of nursing course contentResolved tech issues by referring to online Canvas, the learning management system, guides and modifying the HTML. I created easy troubleshooting instructions for faculty and colleagues upon requestUpdated incorrect information about faculty members on the SoN website. Worked with the content manager and university stakeholders to diagnose website errors and process necessary changes Adjusted Canvas courses’ settings and content to suit hybrid, on-campus and fully remote learning environments during the pandemic. Promptly responded to faculty requests and created Canvas guides to further assist faculty during these transitions Show less

Medtronic
Jul 2022 - Apr 2023Technical WriterAs a contract technical writer with Medtronic, I corrected errors in medical device instruction-for-use manuals to produce accurate and polished deliverables for target audiencesEvaluated and supported the project teams’ feedback on instruction-for-use manual updates to reach a feasible resolution over ambiguous contentMet with engineers and SMEs to proactively address medical device content safety hazards and communicated necessary changes to project teams. Prevented expensive time-consuming errors and avoided harm to patientsUsed Agile to implement change orders. Stakeholders remained abreast on project status and deliverables progressed on schedule. Applied global English to medical device manuals for submission to translation teams. Managed the translation process for submitting medical device manuals to production. The manuals were translated accurately into multiple languages Show less
Licenses & Certifications
- View certificate

Business Analysis Foundations: Business Process Modeling
LinkedInNov 2020
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