Bhaswar Bose

Experience

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  Eveready Industries India Ltd

  Jul 1993 - Aug 1997

  Senior Assistant

  • Execution of new Engineering projects• Maintenance of assembly lines • Spares planning• Facilitating Quality Circles• Installation and commissioning of new machinery• Production of an area within the plant

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  Duracell

  Sept 1997 - Jan 2001

  Senior Executive / Asst. Manager

  • Production planning and control for achieving production targets • Managing of Quality and Maintenance of designated processes and equipment• Training of technicians on QC tools, TQM and TPM. And ISO 9002 and running Quality Improvement circles and making them operate their areas as a Self Managed Team• Carrying out of cost control, utilization improvement and scrap reduction projects through Team Leaders for the designated area under me, using Continuous Improvement techniques.• Application of techniques from the Toyota Production Systems• Installation and commissioning of new equipment and assembly lines Show less

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  Duracell India

  Jan 2001 - Mar 2002

  Asst Manager - Technical

  • In-process QA (Statistical Quality Assurance, guiding Quality Circles in using quality improvement techniques like 7 QC tools, FMEA, DOE)• Carried out changing of QMS to the ISO 9001:2000 standards and integration with the EMS (certified under ISO 14001:1996) and OHSMS (certified under BS-OHSAS 18001:1999) to form an Integrated Management System and carried out audits on all the three systems being a trained internal auditor for all the three systems.

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  Wipro

  Apr 2002 - Nov 2006

  • Ensuring that systems and processes are setup for achieving the client given metrics and the same are reviewed and improved upon• Developing a strong customer relationship, manage customer expectations and work towards impacting customer processes positively through a partnership mode• Ensuring that the roles, responsibilities and KRAs of the ground level team managers and above are clearly known and followed• Establishing an effective Performance Management Systems for improving employee performance• Manage costs, business exigencies, and achieve financial targets set up by management Show less • Setting up of the Quality metrics and Quality infrastructure for Operations processes and support functions along COPC guidelines• Launching and carrying out Six Sigma Black Belt DMAIC / DMADV projects in alignment with the needs of the SBUs • Coaching of Green Belts, Black Belts and Functional Black Belts• Training on Quality practices in the company to all associates and on Six Sigma to the supervisory level staff• Ensure process audits and audits of Quality Infrastructure processes and tools• Keep in touch with SBU heads for the location, set and manage their expectations• Monitor, review and deliver on Quality Goals and Objectives• Implement COPC practices.• Implement Lean projects Show less

  • AVP - Service Delivery

    Apr 2006 - Nov 2006

  • Location Head for Quality (designated as Manager / Sr Manager)

    Apr 2002 - Mar 2006
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  Siemens Information Systems Ltd

  Dec 2006 - Jan 2011

  • Business-driven Quality Planning for identifying of critical business issues, prioritization of improvement projects / actions, selection of financial and non-financial KPIs, benchmarked target values, • Ensuring quality in processes and projects through implementation of quality gates and preventative quality tools to gain a sustainable higher quality in the processes / projects.• Quality Management System - Implementation and documentation of a consistent Quality Management System based Siemens Quality standards• Interaction with regional QM.• Facilitate analysis of customer requirements to meet customer expectations and to identify relevant KPIs for the quality reporting.• Planning, initiating and coordination of continuous improvement projects..• Ensure success in audits and assessments• Facilitate deployment of the Siemens Process Framework Show less

  • Head of Business Process Transformation and PMO for Application Management unit in India

    Oct 2009 - Jan 2011

  • Global Head - Quality Management for Application Management business

    Jan 2008 - Sept 2009

  • Service Delivery Leader - Managed Services

    Dec 2006 - Dec 2007
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  Siemens IT Solutions and Services Pvt. Ltd.

  Feb 2011 - Jan 2012

  Chief Manager (Application Consulting & Business Process Consulting)

  • Developing the Application Consulting portfolio• Developing the Business Process Transformation (BPT) portfolio• Lead consulting assignments related to specific Application Consulting portfolio • Lead consulting assignments related to Business Process Transformation

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  Tata Consultancy Services

  Feb 2012 - now

  Senior Consultant - Business Transformation (designated as General Manager)

  Engaging with new and existing customers to provide Business Process Transformation, IT Service Management, Design Thinking, Lean Six Sigma and Organization Change Management consulting that involves current process assessment, listing out improvement opportunities and finally supporting in implementation of the suggested solutions along a roadmap, so as to achieve world class processes.