
Jennifer Penick
Sales-Shoe Department

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About me
Magic Maker® with Off to Neverland Travel®
Education

Sam Houston State University
2002 - 2008Bachelor of Arts HistoryHistory Major, with a triple minor in Political Science, Economics, and Geography.
Experience

Nordstrom
May 2006 - Jul 2007Sales-Shoe Department-Excelled in customer service-Specialized in knowledge and sales of orthopedic footwear-Total loyal customer base over 20 individuals-Frequently number one in units per transaction-Frequently number two in sales-Responsible for inventory maintenance

Charming Charlie
Feb 2009 - Jun 2016-Managed monthly floor set directive process from creative direction to directive distribution-Creator and facilitator of the floor set and merchandising maps-Responsible for creating merchandising map for monthly pilot floor set location and all new stores-Lead visual team and corporate partners through monthly pilot store visual presentation-Assisted in all photographing and editing for monthly visual directive-Merchandising liaison for all flagship and international locations -Merchandising liaison for Creative and Marketing departments -Coordinator of monthly and holiday floor set prop distribution lists and delivery-Manager of special projects and communication including visual standards manual-Managed all District and Regional managers with mapping and visual execution challenges-Partnered with procurement and store development teams for development of new fixtures-Essential in the creation of all visual standards-Essential in the creation and updating of all training materials Show less -Oversee and manage the floorset pilot process-Created and manage the floorset information request system-Created and manage the task list and communication sent to pilot store management teams-Create and send all calendar invites to store team and merchant partners-Lay out color flow for new floorset in pilot stores-Lead all visual team walk throughs and Corporate Partner presentation walk through-Assist in photographing the initiative execution in pilot locations-Assist in photoshopping and building the direction-Lay out the color flow on maps for the New Stores-Partner with Store Development team to be on New Store Conference Calls-Partner with the District and Regional managers on any mapping or visual execution questions from the field-Partner with procurement and store development team for new fixtures-Essential in the creation of wall templates -Essential in the creation of all visual standards released to the field-Essential in the updating of the merchandise presentation that is used to train at NSOs Show less -Founding member of the new store opening team-Lead training of new sales associates, store managers, and visiting managers-Responsible for booking travel while staying within budget -Contributed to all operational and merchandizing training materials-Managed communication with on site vendors -Successfully met opening deadlines on over 100 stores-Assisted existing stores with inventory, training, and visual merchandising -Excelled in cash wrap etiquette, efficiency, and maintenance-Consistently beat Key Performance Indicator goals during managing segments-Assisted in district and regional visual training exercises Show less
Manager-Visual Merchandising
Feb 2015 - Jun 2016Visual Specialist
Sept 2010 - Feb 2015New Store Opening Assistant Manager
Dec 2009 - Sept 2010Assistant Store Manager
Aug 2009 - Dec 2009Senior Sales Associate
Feb 2009 - Aug 2009

Jewelry Judge Ben Gordon/DiaGem Master Jewelers
Sept 2016 - Aug 2017Office Manager-Assisted in all appraisals and consultations-Frequently consulted on all social media and marketing strategies-Creator of virtual appraisal update strategy responsible for bringing in new and continuedbusiness-Creator of Office Manager training handbook-Responsible for sending all electronic reports to clients-Responsible for all research on antique and discontinued jewelry and timepieces-Trained in diamond and precious stone GIA and AGS standards-Trained in precious timepiece values and practices-Proficient in the use of the GAS or Gem Guide Appraisal Software program-Consistently trained all staff in standard computer program and IT practices-Managed online appointment bookings and cancelations-Managed office supplies and orders Show less

Academy Sports + Outdoors
Oct 2017 - Aug 2020Store Merchandise Execution Specialist-Apparel & Hot Market
Penick House
Aug 2020 - nowCEO of The Young PenicksCurrently cultivating my #boymom journey

Off to Neverland Travel
Jul 2024 - nowMagic Maker®
Licenses & Certifications

College of Disney Knowledge
Disney Destinations Sales SolutionsApr 2024
Universal Orlando Resort Specialist
UNIVERSALANDU Sales Training ProgramApr 2024
Universal Studios Hollywood Specialist
UNIVERSALANDU Sales Training ProgramApr 2024
Photography Training-Beginner Level
Everyday Photo ClassFeb 2014
Adobe InDesign CS6 Training
SkillForgeSept 2013
Essentials of Communication and Collaboration
Rockhurst UniversitySept 2010
Honors & Awards
- Awarded to Jennifer PenickCharlie Award 2014 Charlie Chanaratsopon Feb 2015 The Charlie Award is reserved for that person who consistently exemplifies our core values and makes a significant impact on the business.
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